Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Remote lost, damaged
or not working?

Mobile/Desktop only wrapper - from Small breakpoint - to Large breakpoint

Mobile/Desktop only wrapper - from Large breakpoint - to No limit breakpoint

Follow our step-by-step guide to resolve the remote issue. If that doesn't work we'll put you in touch with our team. Simple as that.

If you've got Stream from Virgin Media, click here for help with the Stream remote.

I've lost the remote

The remote's not working

The remote is damaged