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  • What do the Lights on your Hub mean
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What do the lights on the
WiFi Hub mean?

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What do the lights on the 
WiFi Hub mean?

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What do the lights on the 
WiFi Hub mean?


Follow our step-by-step guide to understand what the Hub lights mean.

Which Hub do you have?
 

Hub 4
Hub 4
Hub 3
Hub 3

    

Super Hub 2
Super Hub 2
Super Hub 1
Super Hub 1

Tip 1

Find the best place for the Hub making sure it’s kept out in the open and in the upright position

Tip 2

Reboot the Hub by turning it on and off again

Tip 3

Check each device, if one of your devices is suffering slow speeds whilst the others are working fine, there could be a limitation with it

Tip 4

Get rid of blackspots, if you have a Hub 3 why not download the Virgin Media Connect app to scan your home for WiFi blackspots

Tip 5

Use the best connection for the job: Have you tried an Ethernet cable?