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Changing your services

How do I change my broadband, TV and phone services?

One of the simplest ways to make changes to your broadband, TV and phone services is through your My Virgin Media account. From here you upgrade parts of your package and see some of the top offers we have for you.

We’ve gone into how to make changes to our package below.

I'm thinking of leaving Virgin Media

We're sorry to hear that. If you are thinking of cancelling your services with us, we've created a leaving us page that gives you everything you need to know before you make your decision, including how to get in touch with us.


Something else?

If you’ve still not found the answer you’re after, perhaps these pages can help.

  

For everything else, please visit our help pages.