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Best Virgin Media deals for existing customers

Already with Virgin Media? Check out some of the hot deals on offer for our existing customers.

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Exclusive Virgin Media deals

Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and enjoy in a way that’s best for you and your home.

Package upgrade

Boost your broadband speed by upgrading your existing package and get more from our fibre broadband with faster streaming, downloading and gaming.

Log in to upgrade your package

Sky Sports

Add Sky Sports to your TV package and never miss a moment of Premier League coverage, Formula One race days or cricketing highlights.

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BT Sport

Soak up all the UEFA Champions League action with BT Sport. With TV like this, you’ll never want to leave your sofa!

Log in to add BT Sport

Sky Cinema

Fetch the popcorn! With 11 dedicated film channels and new movies added every month, Sky Cinema is a serious upgrade to your home entertainment.

Log in to add Sky Cinema

Netflix

Keep up with all the latest Netflix movies, docu-dramas, TV series and more when you subscribe using the Netflix app on your Virgin TV V6 box. Found in Apps & Games.

Find out more

Existing customers can also use our free Virgin TV apps

Virgin TV Go

Fancy watching TV on the move? Stream your favourite TV wherever you can get an internet connection in the UK with Virgin TV Go, available at no extra cost.

Virgin TV Control

With our free Virgin TV Control app, you can manage your Virgin TV V6 box, browse the TV Guide or change channel from anywhere in the world, with WiFi, 3G or 4G.

Landline deals worth talking about

If you’re a Virgin Media customer looking to upgrade your current deal, why not also consider our landline offers?

By upgrading your existing broadband or TV package to include a home phone plan, you can access a fantastic range of calling features, from inclusive weekend calls to international call benefits, depending on which package you choose.

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Enjoy all the benefits of Virgin Media broadband

With our superfast broadband, the whole family will be streaming, gaming and browsing, with no need for any WiFi-related temper tantrums.

Intelligent WiFi Technology

The Virgin Media Hub 3, 4 or 5 automatically checks your network connection to ensure that WiFi evenly shared between devices. Devices further away from the router will also receive a signal boost.

WiFi 6

WiFi 6 – available exclusively on Hub 5 - is the next generation of WiFi technology and the latest step in a journey of non-stop innovation. WiFi 6 is built to support the demands of multiple devices so not only can you expect faster speeds, but reduced latencies and a smoother connection.

Take control of your WiFi with the Connect app

The Virgin Media Connect app is the control unit for your WiFi that helps get your broadband up and running. It allows you to run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to. Plus, we’re on live chat from 8am-10pm, 7 days a week.

Set up a Virgin Media account

Get the best out of your services by registering for My Virgin Media. Take control of your bills and services anywhere, any time.

Register for My Virgin Media

Virgin Mobile customer?

Sign in to your existing account to view your mobile plan and see when you’re available for an upgrade. Whether you’re after SIM-only or pay monthly, we’ve got you covered.

Sign in to your Virgin Mobile account

Help and support

From setting up your services to improving your WiFi, our help and support page is here to do just that. With useful links and categories to help you get started.

Visit help and support

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The legal stuff

£9.99 setup fee
This offer means you will pay a setup fee of £9.99 instead of the usual setup fee of £35.£9.99 setup is available on all broadband only, broadband & phone, and broadband & TV packages with speeds of M50 and M125 until 5th February 2023. If you’re eligible for a QuickStart self-install kit, but choose to use an engineer for your installation, you’ll still be charged £30 for this service.

No setup fee
This offer means you won’t pay the usual setup fee of £35.No setup fee is available on all broadband, TV and home phone bundleswith speeds of M250 and above until 5th February 2023.If you’re eligible for a QuickStart self-install kit, but choose to use an engineer for your installation, you’ll still be charged £30 for this service.

These prices are for new customers only.

Virgin Media services are only available in eligible Virgin Media network areas. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms



    • Fastest WiFi guarantee of any major provider
    Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 20Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.

    UK’s fastest widely available broadband
    Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast