Skip to main content

Coronavirus: Freestyle payment holiday


When completing our form, please try to be as accurate as possible. We may need to contact you, so please provide the best number that we can contact you on.

Please let us know why you’re applying for a payment holiday.

If your income has been permanently impacted (i.e. this will likely extend past the next 3 months), then please select that option.

If you've had a temporary change to your income (i.e. your ability to maintain payments will return to normal after 3 months) then please select that option.


By ticking this box, you are confirming that you are suffering from financial hardship as a result of the coronavirus, and that you wish to apply for a payment holiday.

You agree to your loan end date will be revised, but this does not change your contract with Virgin Media Mobile Finance.