Order a new remote

You can now order a new V6 or TiVo remote online! Simply sign in to My Virgin Media to choose which TV box you have and a new remote will be delivered to you within 3-5 working days.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint
Control App
Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint
Control App

Download the Virgin Media TV Control app

Control App

The Virgin Media TV Control app allows you to manage the Virgin TV box* from your device.

Use the app to change channel, find out more about what you’re watching, plus pause, rewind and fast forward TV too. You can even stream your recordings to a mobile or tablet over WiFi around the home.

App store icon
Google Play icon
TV Control app help

Still need a hand? get in touch with our team.


*TiVo box must be connected to your Hub with an Ethernet cable for the app to work.