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Only available in the UK to selected Virgin Media Broadband customers who have been directly invited by e-mail to receive the offer. Hub 4 requires self-installation and is only available via home delivery. You won’t be charged for this. Technician visits aren’t available. You can choose a delivery date online, and we’ll email you an order confirmation. Delivery dates are subject to availability and could take over 30 days during busy periods. If we can’t provide the date you’ve chosen, we’ll deliver on the next available date and confirm this by email. To activate the Hub 4, please follow the instructions provided. Your existing Hub must be returned according to the instructions included with your Hub 4 and will be automatically deactivated six days after the agreed installation date for your new Hub. UK’s fastest widely available broadband: Virgin Media M500 (average download speed 516Mbps) vs fastest widely available average download speeds of UK internet service providers. For more see virginmedia.com/fast.

Some accessibility features might not be ready on the Virgin Media Connect app, but we’re working to make all our services accessible for people with impairments or who use assistive technology.