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Going the extra mile for you
Changes to Virgin Media prices 2021
We know this kind of news is never welcome, but we’re currently writing to our broadband, TV and home phone customers to let them know we’re increasing our prices.
This communication, sent by letter or email, will include further details on the changes being made as well as the date they become effective.
Why are prices changing?
Of course, we want to keep our prices competitive. But that’s always balanced with the constant need to invest in our network, so our customers can keep doing all the things they love. Changing prices is never an easy decision, but this price rise will help us continue improving and updating the services we provide.
How we’re helping you stay connected
Upgrading
our network
We’re continually investing in our fibre
network across the UK to deliver even
more consistent and reliable speeds.
So, whatever you love to do online,
sit back and let the good stuff flow.
Service and repairs
at no extra cost
With us, peace of mind comes as standard. So, if your Virgin Media kit needs repairing, we’ll get your brilliant entertainment up and running for you, with no bother and no extra charge.
Keeping call
centres running
Our call centre staff can work from home, keeping them safe and in the jobs they love. All while sorting out any questions or issues our customers have, quickly and efficiently.
Proud to be voted the best by uSwitch
Uswitch
Fastest Broadband
Provider
Winner 2020
Going the extra
mile for you
Changes to Virgin Media prices 2021
We know this kind of news is never welcome, but we’re currently writing to our broadband, TV and home phone customers to let them know we’re increasing our prices.
This communication, sent by letter or email, will include further details on the changes being made as well as the date they become effective.
Why are prices changing?
Of course, we want to keep our prices competitive. But that’s always balanced with the constant need to invest in our network, so our customers can keep doing all the things they love. Changing prices is never an easy decision, but this price rise will help us continue improving and updating the services we provide.
How we’re helping you stay connected
Upgrading our network
We’re continually investing in our fibre network across the UK to deliver even more consistent and reliable speeds. So, whatever you love to do online, sit back and let the good stuff flow.
Service and repairs
at no extra cost
With us, peace of mind comes as standard. So, if your Virgin Media kit needs repairing, we’ll get your brilliant entertainment up and running for you, with no bother and no extra charge.
Keeping call centres running
Our call centre staff can work from home, keeping them safe and in the jobs they love. All while sorting out any questions or issues our customers have, quickly and efficiently.
Proud to be voted the best by uSwitch
|
Uswitch |
The legal stuff
General: Information and prices correct at the time of going to press: 14/12/2020. Services, content and features are variable and depend on your chosen subscriptions. You may lose any current discounts you have if you change your package. Information and prices correct as at date of publication. Actual speed of your broadband might vary from the speed advertised.
For more info on why, see virginmedia.com/shop/broadband/speeds.
Inclusive service/repair: Excludes misuse/mistreatment and accidental or wilful damage. Equipment remains property of Virgin Media.
Award sources: https://www.uswitch.com/mobiles/broadband-and-mobile-awards/