Mind the Apps: Busiest ever day for Underground WiFi

14th May 2015

  • Record number of passengers get online underground
  • Registrations for our WiFi service soared during Tube strike

It’s been a busy couple of weeks for our WiFi on London underground service.

Shortly after we connected another six London Underground stations to our powerful network, a Tube strike meant many passengers were left facing disruption or needing to look for alternative routes to complete their journeys.

As they made their way around the capital on the first day of the strike, passengers turned to our underground WiFi service in their droves. Registrations shot up by 50%, and there was a 100% increase in the use of the Journey Planner service. This is free to everyone on our WiFi portal and helped thousands of people get to where they wanted to go.

On a typical morning, traffic on the WiFi network peaks at around 8.35am. With less trains running, passengers faced longer journey times than usual and so peak time arrived at 8.50am as commuters searched for travel updates and let work colleagues and friends know where they were.

Since the Tube strike we have seen a record number of passengers get online underground.

More than 800,000 devices are currently registered to our WiFi on London Underground service, with the superfast connectivity enabling an average of one million emails, web pages, Tweets and Facebook posts to be sent beneath the capital’s streets every weekday.

It’s great to see the service move from strength to strength as more passengers embrace underground connectivity. We have been helping people get online underground since June 2012 and 137 stations are now online, with more due to be connected by the end of the Summer.

To keep up-to-date with the roll-out and find out how to use the service, head to www.virginmedia.com/wifi or www.tfl.gov.uk/wifi.