,

Our approach

 

Reporting

In true Virgin style, we were one of the first business to stop producing hardcopy sustainability reports, back in 2010, and we’ve tried to keep an innovative digital approach to reporting ever since. 

 


Our approach to reporting

Back in 2010, we were one of the first businesses to stop producing hardcopy sustainability reports and publish all of our sustainability information online. Our primary audiences for our report are our people and our customers and we know that they’re looking for engaging, digestible and accessible formats. Not to mention that we are a digital business.

Every year we look to evolve the approach we take to communicating our performance update to ensure it is relevant to our stakeholders.

Our approach to reporting to date has focused on establishing a longer term strategy, getting our house in order and engaging primarily with senior leadership – and having a bit of fun along the way. In 2018 we used our report communications to show our people how they can support our sustainability agenda through their roles. This year we’re evolving our reporting process to engage our entire workforce on our goals and what specific actions they can do to help us hit our targets in the final year of our 2020 strategy. In addition to once again creating highly popular GIFs we’ve designed a creative communications campaign that promotes three clear ‘calls to action’ for all of our people to take on. In the past we’ve focused on what our leaders and managers can do to accelerate our progress towards our goals – this year we’re inspiring every Virgin Media person to push us across the finish line.

 
Find exactly what you’re looking for

If you’re looking for performance data for areas like Carbon emissions, waste and recycling, or even the diversity of our workforce, you’ll find this in the content we publish about our performance against our five goals.

You can also join the conversation on Twitter using #VMSust, where you’ll find regular news and views from people at Virgin Media. We’re working towards having an ongoing, open and honest conversation on how we’re becoming a more sustainable business.

We think we're on to something with our approach, but we'd love to hear what you think. Please get in touch by sending us an email or tweet using #VMSust or @VirginMediaCorp.
 

Verifying and assuring our data

When it comes to reporting our sustainability performance, we follow the reporting principles in the Global Reporting Initiative's Framework. These include principles like stakeholder inclusiveness, timeliness and clarity. We’ve also been reporting our environmental impacts and the actions we’re taking to reduce them to CDP since 2008. As of 2015, Virgin Media’s environmental data has been included in Liberty Global’s Group level submission to CDP for which we achieved a C score in 2018.

We follow a strictly controlled process for data collection and all of our quantitative data is verified by Liberty Global, our parent company, as well as being included in its annual Corporate Responsibility Report. In 2018 Liberty Global commissioned KPMG, an external accounting firm, to perform limited assurance on its energy consumption and Scope 1, 2 and 3 greenhouse gas emissions data. Virgin Media UK and Ireland were included as part of this global assurance process. For full details on KPMG’s limited assurance opinion, please click here.

All data on our performance pages cover the period from 1 January to 31 December 2017, unless we’ve stated otherwise. We also use the Greenhouse Gas Protocol operational control approach to establish the organisational boundaries for our environmental data. This means we include operations where we have the full authority to introduce and implement operating policies.

For more information on our environmental reporting, please see Liberty Global’s full ‘Environmental Reporting Criteria’.

Verifying and assuring our data

When it comes to reporting our sustainability performance, we follow the reporting principles in the Global Reporting Initiative's Framework. These include principles like stakeholder inclusiveness, timeliness and clarity. We’ve also been reporting our environmental impacts and the actions we’re taking to reduce them to CDP since 2008. As of 2015, Virgin Media’s environmental data has been included in Liberty Global’s Group level submission to CDP for which we achieved a score of A- and leadership index status in 2017.

We follow a strictly controlled process for data collection and all of our quantitative data is verified by Liberty Global, our parent company, as well as being included in its annual Corporate Responsibility Report. In 2017 Liberty Global commissioned KPMG, an external accounting firm, to perform limited assurance on its energy consumption and Scope 1, 2 and 3 greenhouse gas emissions data. Virgin Media UK and Ireland were included as part of this global assurance process. For full details on KPMG’s limited assurance opinion, please click here.

All data on our performance pages cover the period from 1 January to 31 December 2017, unless we’ve stated otherwise. We also use the Greenhouse Gas Protocol operational control approach to establish the organisational boundaries for our environmental data. This means we include operations where we have the full authority to introduce and implement operating policies.

For more information on our environmental reporting, please see Liberty Global’s full ‘Environmental Reporting Criteria’.

 

 


Recommended sustainability stories

Viewers save the day at the Virgin Media VIVID house party

Virgin Media puts entrepreneurs in the fast lane at Formula E

 


Digital for Good

 

 

 

Sustainable growth

 

 

 

Sustainable growth

 

 

 

Sustainable growth

 

 

 

Sustainable growth


 

Virgin Media business to power Met Office Super Computer

Supporting women in STEM roles

 




Sustainable growth