29 July 2019
At the heart of Virgin Media are our customers and our people. We want our customers to love what we do and our people to be proud of how we do it.
Technology has a big impact on the way we all live and at Virgin Media we want to help make sure this is a force for good for our customers, our people and the communities we serve. Our approach goes beyond compliance and meeting the basic expectations of our customers. Our purpose – building connections that really matter – demands we actively use our business, brand and people to create a positive impact.
That’s why, in 2015, we set five big sustainability goals and gave ourselves five years to achieve them, our ‘5 in 5’ plan. We focussed on where we can and should have the most impact. Our goals were ambitious, but here at Virgin Media we love a challenge.
With just one year left to reach our ‘5 in 5’ goals, our 2018 Sustainability Report takes a look at our progress so far. In short, the good news is that we’ve achieved a lot, but we also know there’s still a lot more to do and we’re already looking forward to setting our new strategy and ambitions.
A few highlights from 2018 include:
Please do have a read of our 2018 Sustainability Report to find out more. We’d love to hear what you think – tips, feedback, honest critiques – we’re all ears at firstname.lastname@example.org