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For Virgin Media, sustainability is all about doing business in a way that’s good for people and good for the environment. Since 2015 we’ve focused on our ambitious 5 in 5 strategy – that’s five goals over a five-year period. In that time, we’ve seen sustainability change from a nice-to-think-about into a core part of how businesses are working today. Because now more than ever, consumers, regulators, the Government and society at large demand more transparency, accountability and action on environmental and social issues – and rightly so.

As we close the book on our 2020 goals, and start work on establishing our 2025 sustainability strategy, it’s clear that our business and the world look and feel very different to the way they did in 2015.

Our 2020 strategy: Digital that makes good things happen

Our five year sustainability strategy focused on where we should and could have the most impact. We harnessed the power of digital technology to make good things happen inside the business and out. And in 2015, we made five big, bold commitments to achieve our ambitions and gave ourselves five years to achieve them.

Since 2015, much has changed across the sustainability landscape, too. As we close out our 5 in 5 sustainability strategy, we know that beyond the trials and successes we’ve had over the last five years, there’s still a lot of work to do. There has never been a clearer mandate for a sustainability strategy that supports the business to thrive while delivering positive social and environmental impacts in the communities we serve.



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Goals and performance

Here’s our performance in 2019, the final year of our 2020 strategy. Find out where we’ve hit our targets and – hands up – where we’re not quite hit the mark. Click here for more

On the go? Download our performance pdf


Disability employment

As part of our Digital for Good strategy we've targeted people and organisations we can have the biggest impact on.

We're using our brand and the positive power of digital to support disabled people with the skills and confidence to get into and stay in work. Click here for more on our partnership with Scope.

In 2019 we announced our strategic partnership with The Valuable 500 - the global movement putting disability on the business agenda.





Here you'll find some helpful links and downloadable documents that support our sustainability work. If you can’t find what you’re looking for, please get in touch with us:

Sustainability on social media

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