Virgin Media billing and payments help and support
Welcome to Virgin Media’s billing and payments help and support page. Pick a category to get started.
View your bill
Make a payment
Restart your services
Cost of living crisis
Stream billing
Struggling to pay
Automatic compensation scheme
Sign up to eBilling
Refunds and credits
About our billing and payments help and support page
Here you’ll find support to help you understand how your billing works and how to pay your bills.
Whether you’re looking to change your account details, find help when your circumstances have changed or finding out how to make a payment, all you need to do is choose a category that you think will help you. You’ll then be given step-by-step guides, clear information, helpful links, bill breakdowns and a video to answer your questions.
If you can’t find what you’re looking for, then don’t worry, you’ll still be able to talk to us.