What is cyberstalking and online hate crime?


While the Internet is generally a safe place for people to communicate, obtain information and consume media, it can also be used to harass individuals or target particular groups of people.

Cyberstalking involves the use of the Internet or other forms of digital communication to stalk or harass an individual, group or organisation. This can include repeated malicious communications, attempts at public humiliation, false accusations or the hacking of an individual’s online accounts.

Online hate crime can involve comments, online content and any other forms of malicious actions on the Internet that specifically target a gender, race, religion or belief, disability or sexual orientation.

If you believe you are a victim of cyberstalking or hate crime and you feel that you are in immediate danger – call 999.

Report cyber stalking

Incidents of cyberstalking should be reported to the Police via gov.uk/report-stalker*

Hate crimes can be reported to the Police or True Vision via gov.uk/report-hate-crime*

If you have any concerns regarding your online security, for example you may suspect your email address has been compromised by a stalker; there is a wealth of advice available at virginmedia.com/securityhub to help you secure your online life.

If you need Help & Support visit the Network for Surviving Stalking’s website* which contains a wealth of help and advice for dealing with being the victim of stalking behaviour - scaredofsomeone.org*

Internet Matters and Virgin Media

Virgin Media supports Internet Matters, a not-for-profit organisation working with online safety experts to bring you all the information you need to keep your children safe online. For more information, visit virginmedia.com/shop/campaigns/internet-matters.html

* These links to external sites are provided as a courtesy and we are not responsible for the content of these sites or any problems encountered whilst applying these steps and we are not able to provide any technical support for such problems.


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