Virgin Media
Home
  • Billing
  • Change my package
  • My current package
  • Email
  • Home move
  • Check service status
  • Help
  • Account settings

Virgin Media account help and support

  • Device Authentication

    Device Authentication

  • Marketing preferences

    Marketing preferences

  • My Virgin Media

    My Virgin Media

  • Change your details

    Change your details

  • Legal stuff

    Legal stuff

  • End of contract

    End of contract

  • Virgin Media Mail

    Virgin Media Mail

  • Unsubscribe from postal mail

    Unsubscribe from postal mail

  • Online security

    Online security

  • Refer a friend

    Refer a friend

  • Smart Home help

    Smart Home help

  • Bereavement

    Bereavement

Packages
  • Broadband deals
  • Broadband, TV and phone deals
  • Broadband and phone deals
  • Broadband, TV, phone and SIM deals
Broadband
  • Broadband only
  • Fibre broadband deals
  • Switch broadband
  • Gigabit broadband
Mobile
  • O2 Shop
  • Pay Monthly Phones
  • SIM Only
  • Phone Upgrades
Popular Links
  • Business broadband
  • Broadband and TV
  • Broadband speed test
  • Cheap broadband
  • Broadband deals
  • Broadband, TV and phone deals
  • Broadband and phone deals
  • Broadband, TV, phone and SIM deals
  • Broadband only
  • Fibre broadband deals
  • Switch broadband
  • Gigabit broadband
  • O2 Shop
  • Pay Monthly Phones
  • SIM Only
  • Phone Upgrades
  • Business broadband
  • Broadband and TV
  • Broadband speed test
  • Cheap broadband
  • About us
  • Careers
  • Advertise with us
  • Partner with us
  • Accessibility
  • Legal
  • Modern slavery statement
  • Sitemap
  • Contact us
  • Our Cookies
  • Virgin Media and O2
  • Keeping children safe online
  • Business broadband
  • Sustainability
©2026 Virgin MediaAll Rights Reserved
Help Your account