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Make viewing simple with your Icon Guide
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Get more from Virgin TV with our guide to the little symbols that appear on your screen
By Virgin Media Edit
- Published
- 11 June 2025
Have you ever seen a padlock on your screen and wondered what it means? Or you’ve contemplated the difference between a red circle, a partially full red circle and a red outline circle with an exclamation mark in it? Don’t worry, we’re here to help you out.
Whether you watch on a Virgin TV 360 box or Stream box, or our Virgin TV V6 box (powered by TiVo®) or Virgin TV TiVo box, we’ve got a guide for you.
These little icons are there to help make your Virgin TV viewing even better. From info about whether a programme is available on catch up to the progress of your recording, it’s good to be in the know. Learn about each symbol with our handy Icon Guide, then head to the bottom to download the mobile version.
Swot up on all your little icons below…
For Virgin TV 360 box customers
For Stream box customers
For V6 box and TiVo box customers
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TV channels: Channels, content and features available depend on your chosen package. Channel line-ups and content are subject to change at any time and to regional variations.
HD: HD TV required to view HD channels. Number of inclusive HD channels depends on package.
Virgin TV 360 Box: Minimum of M50 Fibre Broadband required for operation. Boxes require a HDMI cable to connect to your TV.
Flex: Virgin Media broadband required (min. 50 Mbps). Not available with other Virgin Media TV services. Compatible with Hub 3 and above. Stream box requires an HDMI cable connected to TV. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Number of inclusive HD channels depends on package. 4K compatible TV/device required to watch Ultra HD. Stream box and remote remain property of Virgin Media. £5 per month charge for Flex, and a one-off activation fee may apply. Separate charges & terms for each Flex subscription. Some Flex subscriptions require 30 days’ notice to cancel. 10% credit: 10% saving when compared to standard Virgin Cable TV pricing. Credit applied to monthly bill. Credit cannot be applied to offer prices. Further terms apply, see virginmedia.com/legal.
