Learn about the range of tools and features you can use to organise your mailbox and keep it well-maintained.
Select an email and tap = > More Actions > Copy > choose the folder > Copy.
Select an email and tap = > More Actions > Save As > EML File.
Select an email and tap = > More Actions > Print.
If the email is part of a conversation, all messages received for this conversation are marked as unread.
In order to mark this email as read, select on Mark as read.
By default, Virgin Media Mail lists the messages by when they are received. You can change this to view messages by Conversation.
To do this:
Sign in on your laptop or desktop computer to change these Virgin Media Mail settings and stop unwanted messages reaching you.
Select the Spam message or annoying email and tap = > Action > Blacklist Sender > Blacklist.
Tap = for system Menu > Settings > Email > Blacklist > select the email address you’re unblocking > Delete Selected.
Type relevant words or names into your search bar. Before tapping Search or pressing your Enter keyboard button to search, you get the option to refine your filters – if you want, you can choose to search specific:
Close Search when you’re done.
With filters turned on, Virgin Media Mail messages can move folders, be forwarded to other email addresses or marked as read – automatically.
Tap = for Menu > Settings > Email > Filter Rules > Edit (the option next to the filter you want to change). And select:
If you have at least two filters, you can re-order them by hovering over Move, then dragging and dropping it where you want.
You can easily control the amount of mail you have by putting emails, conversations and folders in your Trash folder.
Select one email or the empty check box next to several, and press:
Select a folder from the list on the left and tap = for folder-specific actions and choose to:
Either way, messages can’t be recovered afterwards. They’re gone forever.
Select the folder > = > Folder-specific Actions > Clean Up.
This deletes all the greyed out emails in your Virgin Media Mail inbox – the messages, deleted from your other email accounts (Outlook, say), with a strike through their text.
You don’t have to delete messages to tidy up your mailbox. Just move messages (90 days or older) to your Archive folder and they’ll be sorted for you by date received in subfolders for each calander year, here’s how:
Please note: emails can’t be recovered after they’ve been in your Trash folder for 7 days or you deleted the email from Trash or emptied the folder.
Do you have several email accounts? Check them all for messages, all at the same time – in one place. Adding a Unified Mail folder to your Virgin Media mailbox will give you an overview of all your Inboxes but the subfolders. Here’s what to do:
Emails are automatically added to your address book when you Reply, Reply All or Forward a message.
If someone’s emailed you for the first time and you want to add them to your contacts before responding; open the message and click their name. On the pop-up window you can tap:
When you select a contact in your Address Book, you can: