What is Gadget Rescue?
We can fix issues with laptops, computers, tablets, mobile phones, printers and any other gadgets you have at home. For any technical support you need you can chat to a Gadget Rescue expert for free on 0800 014 7398.
We promise to:
- Remove Virus & Malware infections to get your PC running smoothly again – free of computer viruses
- Keep all your laptops, tablets, printers and phones running smoothly
- Be your 24/7 tech buddy to help you get the most out of your cameras, consoles, pretty much all of your gadgets at home
- We're available 24/7 online and over the phone
How does Gadget Rescue work?
- Get help whenever you need it, day or night
- Our support team work remotely, so there's no need to lug your stuff around to get it fixed
- No need for lengthy waiting on the phone, just connect instantly to live chat!
- Our team have a broad range of knowledge and can help fix nearly any issue on your devices
- 93% of issues are fixed first time, impressive
How much does gadget rescue cost?
Total peace of mind starts from just £5 a month for all PCs and gadgets
- Or you can get a one-off fix for only £60 it's completely up to you
- Payment added onto your next Virgin Media bill – no digging out your credit card
- We also provide a 7 day guarantee no fix, no fee
- If you’ve signed up to our HomeWorks package, then you’re already covered by Gadget Rescue.
- We use the latest remote access technology to get onto your device and investigate issues
- These tools are as secure as banking sites to give you total peace of mind
- You have 100% control over which parts of your device you give us access to
- We will never access your device without your consent
- We can sort out most issues in under an hour and provide a full report of work done at the end
Our free PC Healthcheck toolkit is a great way to keep track of the health of your device. It can help you with security, efficiency, performance issues and much more. If there's a bigger problem, you can always chat to one of our experts at Live Help, who are available 24/7 on the phone or chat.
Our health checks:
- Scans your computer every day for problems
- Fixes common performance issues
- Reviews your anti-virus, anti-spyware, firewall and wireless security settings and warns you of any problems
- Tunes your computer so it runs as quickly and efficiently as possible
Technical requirements for Daily PC Healthcheck
Daily PC Healthcheck will run on most Windows computers.
Your PC will need to meet the following technical requirements to run Daily PC Healthcheck:
Windows 7, 8.1 and 10
For Windows 7 and above your PC must meet the minimum Windows operating system requirements as per Microsoft recommendations:
- Windows 7: support.microsoft.com/en-gb/help/10737/windows-7-system-requirements
- Windows 8.1: support.microsoft.com/en-gb/help/12660/windows-8-system-requirements
- Windows 10: microsoft.com/en-gb/windows/windows-10-specifications
Gadget Rescue FAQs
We use the latest remote access technology to hop onto your device and investigate issues.
You have 100% control over which parts of your device you give us access to – we will never access your device without your consent.
We can sort out most issues in under an hour and provide a full report on any work done at the end of it.
A Minimum Contract Term applies for a Gadget Rescue subscription but if during that time, you decide it’s not for you, you can cancel subject to paying a one off early cancellation fee, which will not exceed the balance of the monthly charges that you would’ve paid for the rest of the Minimum Term.
If you’ve had a Gadget Rescue subscription for more than the Minimum Term, then you can cancel without paying an early cancellation fee.
If you want to cancel your subscription, call us on 0800 014 7398.
If you need help then getting in touch with Gadget Rescue is easy. Help is available 24/7 online and over the phone.
But don’t forget, it’s just for tech support.
To chat live to a Gadget Rescue expert call free on 0800 014 7398.
Remember: Gadget Rescue is here to help with gadgets you’ve bought yourself. But if you’ve got a problem with your Virgin Media products or services, our tech support teams will fix or replace it as part of the Virgin Media service.
For more information on antivirus software, read our ‘what is antivirus software’ blog now.
Has this helped?
Let's try something else
We've got other ways of helping