How much do my Virgin Media landline calls cost?
Learn all about Virgin landline call costs here…
What's included in my landline costs?
When you choose a bundle with us that includes a landline, you’ll get some calls for free from your Virgin Media home phone. What you’ll get exactly depends on what plan you pick.
Upgrade your Talk Plan for an extra monthly charge, and you’ll get unlimited calls to certain numbers or during times not covered by our regular plan. Our Talk Plans cover international calls, calls during the evening and weekend, and much more.
Or, check out our Talk Add-ons and get great discounts on calls for as little as £2 extra a month.
Read more on our calling costs page
Free / unlimited calls
We have a selection of landline Talk Plans for you to choose from, so you can pick the one that offers the sort of unlimited calling that best suit you.
With our landline standard package, you’ll get inclusive weekend calls to UK landlines and Virgin Mobile numbers, as well as inclusive weekend calls to 0870 numbers.
You can also get inclusive evening and weekend calls to UK landlines and UK mobile numbers, plus inclusive evening and weekend calls to 0870 and 0845 numbers.
Enjoy inclusive calls to UK landlines and UK mobile numbers at any time of the day, plus inclusive calls to 0870/0845 numbers.
Get all the benefits of Talk More Anytime, on top of inclusive minutes for international calls to landlines in 50 countries.
Get unlimited calls to landlines and mobiles in selected countries across the globe, including Australia, Germany and China.
With our landline and broadband bundles, you’ll get great broadband speeds, as well as Talk Weekend as standard. Talk Weekend gives you inclusive weekend calls to UK landlines and Virgin Mobile numbers, plus inclusive weekend calls to 0870 numbers.
Check out our broadband bundle deals.
How much do calls cost outside of my bundle?
Check out our everyday call charges to find out how much calls that fall outside of your bundle cost to make.
What are the costs of calling service numbers
Service numbers starting with 084, 087, 09 & 118 won’t covered by your bundle and will cost you extra to call. When you call these numbers, you’ll generally need to pay an additional charge set by service or company you are calling (known as a service charge), as well as the cost of connecting the call (known as an access charge).
Generally, these kinds of premium numbers will be used for things like TV show voting or paid-for services like directory enquiries. However, some banks and government departments might use these kinds of numbers as well.
The access charge is what we charge you per minute for connecting the call. Check out our call costs.
The service charge is set by the organisation you are calling – and is paid to them. Any organisation using a service number must clearly display the charge whenever they advertise or promote the number.
Cost of calls from landline to mobile
How much it costs to call mobiles depends on what landline plan you have, and which number you’re calling. On Talk Weekends (our basic package) calls to Virgin Mobile number are free for the first 60 minutes at the weekend but will cost at other times. There will also be a charge for calls to numbers on any other mobile networks at any time. Check out our mobile call costs.
Do you find you call a lot of mobile numbers and want to reduce your bill? Why not upgrade to our Talk More Evenings & Weekends package – it’ll give you inclusive evening and weekend calls to UK mobile numbers. Or, if you don’t want to limit yourself to the weekends, why not upgrade to Talk More Anytime – get inclusive calls to UK mobile numbers at any time of the day
Check out our landline packages.
Don’t want to upgrade your package? With our Talk Mobile Add On, you pay just £2 a month extra on your bill and you’ll get calls to mobile numbers on any network for just 10p a minute, any time of the day.
To add this to your package, just text us for free on 0753 305 1809* (from Virgin Mobile numbers) between 7am and 11pm Monday to Friday.
Cost of overseas phone calls / cost of international calls from landline
Calling overseas will cost you extra – how much you pay will depend on where you are calling. Check out our call rates for more information.
Do you have family or friends overseas and find yourself calling abroad a lot? Why not upgrade to our Talk More International Anytime or Talk Extra International packages and get inclusive calls abroad, any time of the day.
Check out our landline packages.
Alternatively, get our Talk International £2 Add On and get low international call rates from 10p per minute to landline or mobile numbers in your chosen destination.
To add Talk International to your package, simply text us for free on 0753 305 1809* between 7am and 11pm Monday to Friday.
Incorrect charges on landline bill
Want to check on any charges you’ve received on your landline? You can view your bill online.
If you feel we have overcharged you, then please get in touch and we’ll be happy to go over your bill.
If you’ve received a service charge that wasn’t clearly advertised and you feel it was unfair, head to the PSA website. They are the UK regulator for content, goods and services charged to a phone bill, and can help if you’ve been charged for any phone-paid service without your consent.
*Free from Virgin Mobile numbers only.
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