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Weak Security’ WiFi message on Virgin Media Hub 3 when using iOS 14


Recently upgraded your iPhone to iOS 14?

You may have noticed a message warning of ‘weak security’ when connecting your phone to your WiFi. This is nothing to worry about and your WiFi is still perfectly secure.

How do I remove the ‘Weak Security’ message from my iPhone?

Mobile/Desktop only wrapper

You will need to update the Hub’s security settings, to do this:

Swipe through

Step 1

Enter 192.168.0.1 into your browser


 

Step 2

Enter your admin name and password*

 

Step 3

Once signed in, go to Advanced settings > Wireless 
Security

Step 4

Select the dropdown next to Security and change it to WPA2-PSK **

Step 5

Select Apply changes



 

    




After following these steps the Hub will reboot which can take 5 to 10 minutes. Once the Hub has fully rebooted and your iPhone has reconnected to your WiFi the message should no longer be seen.

Virgin Media Hub 3 weak security message


More information

WiFi security standards are constantly being updated in line with new product and software releases and over time, stronger standards emerge.

Please note,

  • If you have a Hub 3 or an older Hub, your WiFi security defaults to ‘WPA-PSK’ ‘WPA2-PSK’ and it’s the older ‘WPA-PSK’ standard that generates the message. To remove the message from your device you need to update the Hub’s security settings to WPA2-PSK.
  • If you have an older wireless device it may only be compatible with WPA-PSK and it may stop connecting to your WiFi if the above changes are made.

 

*This is printed on a sticker on the base of the Hub if you haven’t changed the password

**Note you’ll need to do this for both the 2.4GHz & 5GHz network if you’ve separated these

 

Recently upgraded your iPhone to iOS 14 and have a Hub 3?

You may have noticed a message warning of ‘weak security’ on your WiFi connection. This is nothing to worry about and your WiFi is still perfectly secure.

How to remove the message from your device

1. Connect a laptop to the Booster using an Ethernet cable.

2. Using your browser, login to Virgin Media Powerline Booster's GUI page http://virginmedia-vmp

3. Enter the Settings Password which is printed on the back of the Booster (not your WiFi password).

4. Select Wireless settings then Security.

5. Under 2.4Ghz Wireless security settings, check security. If security is not WPAC-PSK, then drop down and select WPA2-PSK.

If you’ve set a different Network Name for 5GHz and 2.4GHz you’ll need to make the change for both WiFi bands. Then select Accept Changes at the bottom of the page and the change will be made.

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