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How to check emails from another account

Virgin Media Mail allows you to set up your other email accounts so that you can check all of your emails in one place.

How to add another email account into Virgin Media Mail

  1. Click the Add email account menu option on the left hand menu
  2. In the Add mail account window, enter the email address and password for your external email account and click Add
  3. You’ll get confirmation that your external email account has been set up
  4. Select Close and you will now be able to use the external email account

How to display messages of an external email account

Each additional email account you set up will have its own folder. Any messages received will be located in the appropriate folder. Or, if you have enabled Unified Mail for the account, you will also see the messages in the Unified Mail folder. See Unified Mail in Virgin Media Mail for more information.

How to send messages using an external email account

  1. Open the folder with the name you have given the email account
  2. Click Compose to start a new email
  3. Write your message and hit Send when you’re ready

How to change the settings of an external email account

  1. Click the System menu icon  at the top left of the screen
  2. Click the Settings menu option
  3. Click Accounts in the side menu
  4. Select Edit next to the account you want to change the settings on – this will pop up with the mail account settings
  5. Change the settings as necessary
  6. Click Save at the bottom of the window

How to remove an external email account

  1. Click the System menu icon  at the top left of the screen
  2. Click the Settings menu option
  3. Click Accounts in the side menu
  4. Click the Delete trash icon next to the email account you want to remove

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