How do I use the Virgin Media Mail address book?

 

The Address Book gives you easy access to the people you want to reach. All your email contacts are stored here. Just click the Address Book at the top of your Virgin Media Mail page to access and edit your contacts information.

  1. In your Address Book click New in the toolbar and then click Add Contact

  2. Enter your contact's information

  3. When you're done, click Save

You can also add an email address to your address book directly from an email message.

  1. Select a message

  2. Click on the sender's or a recipient's name in the detail view

  3. Click on Add to address book in the popup window

Note: You will only be able to do this if you haven't already added the contact.

Email addresses are automatically added to your address book each time you use the Reply, Reply to all, or Forward functions to send messages to addresses not previously stored in your address book.

  1. In your Address Book, select a contact from the list

  2. Click on Edit in the toolbar

  3. Edit the contact information

  4. When you're done, click on Save

Warning: If you delete a contact it will be permanently lost.

  1. Select a contact from the list

  2. Click on Delete in the toolbar

  3. Confirm that you want to delete the contact

  4. The contact will now be deleted

A distribution list allows you to simultaneously send messages to multiple recipients by entering the distribution list in the email's recipients field.

  1. In your Address Book

  2. Click on New in the toolbar and then click on Add distribution list

  3. Enter a name for the distribution list in the List name field

  4. Enter a contact's name and email address. While entering the name, suitable suggestions are displayed. Click on a suggestion to add the name and email address

  5. Click Add Icon next to the email address to add the contact to the distribution list

  6. In order to add further contacts, repeat the previous two steps. In order to remove a contact, click Trash Iconnext to the contact

  7. Click on Create list

When you want to send a message to a distribution list, just type the name you have given your distribution list in the To: box

  1. Select the folder you want to import the contacts to in the folder list

  2. Click the Folder-specific actions icon Folder Action Icon next to the folder name and then click on Import

  3. Select the data format. Click on Import

The contacts will then be added to the folder

Yahoo!: To import your Yahoo! Mail address book, save your file as a Yahoo! CSV. Instructions are available in the Yahoo! Address Book help section at:
help.yahoo.com/kb/new-mail-for-desktop/import-export-contacts-mail-sln28070.html

Hotmail: Here's one way to export your contacts from Hotmail to Virgin Media Mail:

Using Internet Explorer:

  1. Sign in to your Hotmail account
  2. Click the 'Contacts' tab
  3. Click 'Print view'
  4. Align the cursor with the first letter of the 'Name' column
  5. Highlight your contacts by holding down the cursor and dragging it down the list
  6. Hold down the 'Control + c' keys to copy the list
  7. Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values)
  8. Select cell A1 in Excel (the top square on the left side)
  9. Hold down the 'Control + v' keys to paste (don't use 'Paste Special')
  10. Choose 'Save as' from the 'File' menu, and select the type 'CSV(Comma delimited).' Make a note of where you saved the file

Using Mozilla or Firefox:

  1. Sign in to your Hotmail account
  2. Click the 'Contacts' tab
  3. Click 'Print view'
  4. Align the cursor with the first letter of the 'Name' column
  5. Highlight your contacts by holding down the cursor and dragging it down the list
  6. Hold down the 'Control + c' keys to copy the list
  7. Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values)
  8. Select cell A1 in Excel (the top square on the left side)
  9. Right click in cell A1 and select 'Paste Special'
  10. Select 'Text' and click 'OK'
  11. Choose 'Save as' from the 'File' menu, and select the type 'CSV(Comma delimited).' Make a note of where you saved the file

Hotmail Live:

  1. Sign in to your Hotmail account.
  2. Click the Contacts list on the bottom left of the page
  3. Click the Manage drop-down menu at the top of the Contacts list and select Export
  4. On the page that appears, click the Export Contacts button
  5. When you're prompted to open or save the file, click Save
  6. Select a location to save the file, and click Save

Microsoft Outlook and Outlook Express:

Here are some general directions to follow, though instructions may vary by version. For more detailed instructions, open 'Help' in Outlook or Outlook Express and type 'export' in the search box. Look for topics that include 'export wizard,' 'export information,' 'exporting contacts' or 'exporting address book contacts' in the title.

From Outlook:

  1. Select File > Import/Export > Export from the main menu
  2. Choose Comma Separated Values (Windows) > Select "Contacts" > Save exported file

From Outlook Express:

  1. Select File>Export > Address Book from the main menu
  2. Select Text File (Comma Separated Values)
  3. Click Export

- orkut: Log in to orkut, then click 'Friends' along the top navigation. Next, click 'Download your contacts' on the bottom of the page to save your contacts as a CSV file.
- AOL: AOL doesn't have the functionality to export your address book, so you'll have to create a custom CSV file if you use this service. 
- Others: Refer to your service or client help section for information on how to export your address book. If you have trouble uploading a file to Virgin Media Mail, you may need to open the file in Excel, alter the columns and/or headers, and then save the file as .csv.


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