Everything you need to know about our Stream box

Meet the Stream box – our latest and smartest TV box, built for effortless entertainment. 

Rather than relying on recordings and cables, our Stream box brings live TV, Catch Up and all your apps together over broadband, making it easier to set up, easier to move, and easier to watch your way. And with clever features like universal search, voice control and personalised Profiles, it’s built to make your TV experience smoother, smarter and more personal from day one. 

Think simply great telly, from multiple platforms and providers, brought together in one place – making it even faster and easier for people to find, watch and stream the TV they love.

Stream is our smartest, slimmest Ultra HD box yet. You can enjoy pin‑sharp 4K content in supported apps like Netflix and Prime Video, plus brilliant sport on TNT Sports Ultimate in up to four times sharper than HD for a truly cinematic experience at home.

Our Stream box is packed with clever features designed to make everyday watching easier. From personalised Profiles to voice search and easy access to apps, everything’s built to help you find what you love faster – and get straight to the good stuff. 

Here are just some of the great features you get with our Stream box:

The Stream box lets you create up to six Profiles, so everyone in the house gets TV tailored to them.  

Each Profile gets: 

• Personalised recommendations 

• Separate watch history 

• A personal “Continue Watching” row 

• Their own My Watchlist 

Switch Profiles anytime from the top-right of the home screen.

With our Stream box, your voice is your remote. 

Just hold the mic button and say what you want to watch: whether that’s a show, an app or a channel. You can search across: 

• Live TV 

• Catch Up & On Demand 

• Streaming apps like Netflix, Disney+ and Prime Video (if you subscribe) 

Prefer typing? Just select the magnifying glass and search the old-school way.

Found something to watch later? Hit Add to My Watchlist on any show or film, and it’ll live right on your Profile’s home screen. 

Think of it as your own personal telly playlist. With up to six personalised Profiles, everyone in the household gets their own My Watchlist – no arguments, no overwritten favourites, just TV tailored to each viewer. 

Stream comes loaded with popular TV apps. Jump straight in by saying the app name, or head to Apps from the menu to browse. 

Want to upgrade? The Upgrade app gives quick access to premium entertainment and add‑ons whenever you fancy something new.

With our Stream box, great TV isn’t limited to one room. Because it runs over broadband, you can simply plug in and start streaming wherever you like – no cables, no drilling, no hassle.

You can add up to five extra Stream boxes, so everyone at home can watch what they love at the same time.

With Multiroom, you get:

• Watch TV in multiple rooms

• Add up to five extra boxes

• No extra wiring needed

• The freedom to watch anywhere in your home

The Stream box is built for a flexible, streaming-first way of watching. Save your favourite TV shows and movies to watch later, and see when new episodes land, all in one place with My Watchlist – no recording needed. You can create your very own collection of shows and save your faves to watch later, switching between live TV, Catch Up, and On Demand, all in one place.  

Because our Stream box delivers TV over broadband rather than cables, it’s a breeze to set up. No extra cables, no drilling, no mess – just plug in and start streaming.

With the Virgin TV Go app, you can watch live TV, Catch Up and Box Sets on your mobile, tablet or laptop – whether you’re in another room or out and about. 

Because Stream delivers over broadband, there’s no need to go anywhere else. Whether you’re watching on your Stream box or on your phone or tablet with the Virgin TV Go app, you can enjoy your favourite channels, apps, catch-up services, shows and movies however you want to. 

Just download the app, sign in with your Virgin Media details and start streaming.

If you’re joining Virgin Media as a new customer, you’ll get our Stream box. It’s included with all current TV bundles and offers a simple, flexible way to enjoy live channels, apps and on‑demand entertainment. 

Unlike the cable-connected Virgin TV 360 box, the Stream box works over broadband, is easy to self-install, and lets you add up to five extra boxes for multiroom viewing, so you can enjoy your favourite shows in any room without the need for extra wiring.

What about with Flex?

If you’re on a Flex package, our Stream box is your gateway to entertainment. You can add and manage subscriptions easily, only paying for what you want, when you want it. 

For full details on Flex and available add‑ons, head to our Flex page.

Why stop at the basics when you can have it all? Make the most of our Stream box with a bundle that brings everything together: lightning‑fast broadband, award‑winning TV and must‑watch channels. 

With the Stream Box, all your channels come in HD, alongside top sports coverage, and Netflix Standard with Ads is included in every bundle. Plus, you can also get streaming apps like Prime Video, BBC iPlayer, Catch Up, and On Demand.

Whether you’re all-in on live TV or prefer to stream on demand, there’s a bundle to match how you watch. Explore our broadband and TV deals to see what’s available.