We’re committed to running our business in a truly responsible way, just as our people and customers would expect. That means looking beyond our proactive environmental and social impact programmes and focusing on how we do business, every day.
Supported Wellbeing
We want our people to thrive and an essential part of that is being comfortable, healthy and happy. That’s where Thrive comes in - our wellbeing programme. Thrive focusses on physical, social, mental and financial wellbeing, with a range of policies, tools and resources supporting each area.
Highlights include;
Sustainable supply chain
A transparent and responsible supply chain means both minimising risk and leveraging relationships to drive positive environmental and social performance.
We manage risk by;
· Being clear about our expectations of our suppliers – we do this through our Supplier Code of Conduct which all new suppliers must sign as part of their onboarding process
· Assessing performance – we use the EcoVadis platform to assess and benchmark our suppliers against 21 environmental, social and ethical criteria based on a number of international standards including the Ten Principles of the UN Global Compact, International Labour Organization (ILO) conventions, Global Reporting Initiative (GRI), ISO 26000 standard and Ceres principles. As part of this assessment, our suppliers are required to provide evidence of their environmental, social and ethical activities.
We drive positive environmental and social performance by working in partnership with suppliers on key issues such as accessibility of products, single use plastic in catering and product packaging, and best practice safety approaches with our field and network expansion partners.
We also publish an annual modern slavery statement as required by the Modern Slavery Act 2015 – our latest statement can be found here
Secure data
In an increasingly digital world, the value of information is rising. This places ever greater responsibility on businesses like Virgin Media to ensure we safeguard customer, employee and partner information, and proactively provide tools to keep safe and secure online.
You can find out more about our approach to privacy here
And guidance and tools for our customers on fraud and data security can be found in our Security Hub here
Safer online experiences
At Virgin Media we’re building connections that really matter and we’re committed to helping people to access technology safely so they can do more, be more and have more fun.
We know people overwhelmingly believe digital technology can have an exciting, positive impact on all of our lives. We’ve also heard that people want better technology and clearer guidance from providers, like us, to help keep children safe when online, using their mobiles, or watching television. So, to make sure we’re helping families get the best from digital technology, while keeping children safe, we’ve introduced a range of initiatives: