How to use the Sky Sports app


Add Sky Sports to your Virgin TV package and you could start watching the Sky Sports app in just 8 hours. Here’s how you can register up to 6 of your devices, make 3 device swaps a month and enjoy streaming Live TV or On Demand Shows in the UK on one device at a time.

How to watch Sky Sports on a device

If you’ve an iPhone 4S, iPad 2, iPod Touch 5th generation or newer versions with iOS 9 or higher installed, your Apple device is compatible with the Sky Sports app. Same if your phone or tablet has Android 5.0 on it (our device guide can help you check). When you’re ready:

  1. Download the Sky Sports app from Google Play or Apple’s App Store.
  2. Open the app and choose a channel to watch.
  3. Tap Sign In With Virgin Media TV and enter your My Virgin Media username and password.
  4. Allow the app to have your location and enable location services on your device.
  5. Enjoy! Your device will register itself automatically.

How to watch Sky Sports on a browser

Open Microsoft Edge on your Windows 10; the newest Apple Safari or OS X 10.9 – macOS 10.12 on your Mac; the newest Google Chrome or Mozilla Firefox on your Mac, Windows 7, 8.1 or 10; or Internet Explorer 11 on your Windows 7, 8.1 or 10.

  1. Go to skysports.com and tap our Virgin TV logo.
  2. Sign in using your My Virgin Media account details.
  3. Choose a channel, then a show.
  4. Download the Sky Sports Player as prompted.
  5. Enjoy! Your show will start playing and your device will register itself automatically.

How to manage Sky Sports app device limit

Want to watch on a seventh device? You can swap 3 devices a month by removing one you’ve already registered:

  1. Go to virgintvgo.virginmedia.com > Settings > Device Management.
  2. Sign in with your My Virgin Media account (if prompted) and tap Manage My Sky Devices.
  3. Choose the device your removing > Delete.
  4. Watch the Sky Sports app on your new device and it will register itself automatically.

My Sky Sports app is not working

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