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There are no major service outages that we are currently aware of.

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There are no major service outages that we are currently aware of.

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There are no major service outages that we are currently aware of.


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Our community is on hand

Join over half a million of members to access a wealth of hints and tips, chat with our friendly team and customers, or take part in live interactive forums.

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Our community is on hand

Join over half a million of members to access a wealth of hints and tips, chat with our friendly team and customers, or take part in live interactive forums.

Speech bubbles with questions from customers

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Virgin Media connect

Download the Virgin Media Connect app

Test your WiFi performance, scan for blackspots, order an intelligent WiFi Booster and speak to our team of trained agents to help solve any trickier WiFi issues all with the Virgin Media Connect app.

Download on the App Store
Get it on Google Play
Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Download the Virgin Media Connect app

Test your WiFi performance, scan for blackspots, order an intelligent WiFi Booster and speak to our team of trained agents to help solve any trickier WiFi issues all with the Virgin Media Connect app.

Virgin Media connect
Download on the App Store
Get it on Google Play