There are no major network outages we're currently aware of.

Check your service status

Run tests on your services and kit, check for local network outages and arrange help or new kit - while staying updated. You can can access our Service status page on the move, just download our My Virgin Media app.

Our community is on hand

Join over half a million of members to access a wealth of hints and tips, chat with our friendly team and customers, or take part in live interactive forums.

Download the Virgin Media Connect app

Test your WiFi performance, scan for blackspots, order an intelligent WiFi Booster and speak to our team of trained agents to help solve any trickier WiFi issues all with the Virgin Media Connect app.