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There are no major network outages we're currently aware of.

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There are no major network outages we're currently aware of.

Mobile/Desktop only wrapper - from Small breakpoint - to Large breakpoint

There are no major network outages we're currently aware of.

Service status on a mobile device

Check your service status

Run tests on your services and kit, check for local network outages and arrange help or new kit - while staying updated.

You can can access our Service status page on the move, just download our My Virgin Media app.


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Our community is on hand

Join over half a million of members to access a wealth of hints and tips, chat with our friendly team and customers, or take part in live interactive forums.

Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint


Our community is on hand

Join over half a million of members to access a wealth of hints and tips, chat with our friendly team and customers, or take part in live interactive forums.

Speech bubbles with questions from customers

Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint
Virgin Media connect

Download the Virgin Media Connect app

Test your WiFi performance, scan for blackspots, order an intelligent WiFi Booster and speak to our team of trained agents to help solve any trickier WiFi issues all with the Virgin Media Connect app.

Download on the App Store
Get it on Google Play
Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Download the Virgin Media Connect app

Test your WiFi performance, scan for blackspots, order an intelligent WiFi Booster and speak to our team of trained agents to help solve any trickier WiFi issues all with the Virgin Media Connect app.

Virgin Media connect
Download on the App Store
Get it on Google Play