Putting your safety first
With our internet usage being at an all-time high, online activity has become a daily, if not constant, occurrence. Whether it’s remote working, social scrolling or streaming our favourite shows; the internet has lots to offer – and we want to keep you learning, sharing and connecting online. But as with the real world, it’s important to do so safely. This starts by taking steps to protect you and your family against the dangers and threats that exist online.
We’ve made it easy for Virgin Media customers by offering solid online security products that you can rely on. Not only that, we also offer tips and advice about staying safe whilst you surf.
Essential Security
Built into your WiFi network, Essential Security is a helpful virus protection solution that shields any device connected to your home broadband. From viruses posing as regular downloads, to scammers trying to steal your identity, Essential Security is already there – automatically on and available to all customers at no extra cost.
Advanced Security
Advanced Security is here to protect you and your devices at all times, whether you’re at home or out and about. It works by installing the software directly onto your devices. That means you don’t have to be in range of your home broadband to be protected. Why not start your free 3-month trial today?
| Essential Security | Advanced Security | |
|---|---|---|
| Coverage | At home | Everywhere |
| Content filtering: Browse safely online with scam, phishing and other harmful sites blocked. | ✓ | ✓ |
| Data protection: Stop malware and viruses from transmitting your data to scammers, hackers or phishers. | ✓ Covers all devices connected to your home network | ✓ Covers all devices with the F-Secure app – wherever you are |
| Parental controls: Keep your whole family safe online with customisable timers, limits and restrictions. | ✓ Set for the whole household | ✓ Set for each device |
| Remote device disruption: Stop your devices from being remotely accessed and controlled. | ✓ | |
| Banking and shopping protection: Avoid untrusted network connections while buying or banking online. | ✓ | |
| Virus removal: Scans, detects, and removes any viruses or other malware that wind up on your devices. | ✓ |
Virgin Media online security tips for mums and dads
Your child’s ability to navigate the internet is a skill they’ll need throughout their lifetime. So, teaching them about web safety and good online habits from a young age is vital. Our security measures mean they can enjoy their time online and have the digital freedom to explore, develop, progress and play – within the boundaries you choose to set.
Here are some helpful resources to make sure the kids stay safe online, wherever and whenever.
Switched on families
Modern life is busy, and you may not always be around when your child is using the internet. Switched On Families is here to give parents clear, honest and useful advice when it comes to keeping your kids safe online. Together we can make sure they’re getting the best from the web, with none of the risk.
Internet Matters
Virgin Media and other major broadband providers have launched Internet Matters, a not-for-profit organisation that offers expert advice and practical online security tips to keep families safe. At the same time, it also supports broadband parental controls.
Reporting online threats
If you find terrorist information, photos or videos while online, please report it through the dedicated government site. You can also report threats anonymously if you’d prefer.