Skip to main content

Top tips for kids on Broadband safety

1. Tell your parents what you are doing

If they understand it, they'll be happier with you using the internet. Don't give anyone your password, except maybe your parents.

2. Be careful with your mobile

Don't send pictures that might embarrass you, even to your best friend. Someone can get hold of your camera and be nasty to you.

3. Don't give anyone your school name

Don't give your school name, address or phone number to people you communicate with on the internet.

4. Don't meet up with internet friends

If you must, then bring an adult with you. People are not always who they pretend to be.

5. Tell someone

Tell someone if people are saying things you don't like or bullying you. If you don't get help, ask advice from another adult.

6. Report it

Report bad behaviour to the website you are using.

7. Don't let bullies win

Print off and save any messages and show someone like a parent or teacher and ask them to help. If the first person doesn't help, then ask someone else.

8. Don't respond to nasty emails

Don't respond to nasty emails or messages. Block or ignore the sender.

9. Could it embarrass you?

Don't put photos or things that might embarrass you on the internet.

10. Be nice even if they're angry

Be as nice online as you are offline. If someone makes you angry don't be angry back. Tell someone else or report it, but don't get into a fight online.

11. Keep your privacy

Never use your real name or anything that could identify you age or gender. Instead you should use random screen names like “wiseapple” or “soccerfan”.

12. Hide your whereabouts

Never reveal which town you live in, and never post photos that could provide clues about your location, or the school or clubs you attend.

13. Personal details

Never provide your address, telephone number or ID number online.


Other ways to get help


    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status

 


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help

 


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in

 


    Get in touch with us

  • Drop us a message
  • Call times vary
  • Accessibility support

     Get in touch