How to get TV Apps and Games

BBC iPlayer on Virgin TV

Press the red button while you’re watching a BBC channel.

Or

Press Home on the remote: choose Apps & Games > All Apps > iPlayer. Or Catch up > Channels > iPlayer.

You can also hold down the microphone button on your 360 or Stream remote and say “BBC iPlayer”. 

ITVX on Virgin TV

Press Home on the remote: choose Apps & Games > All Apps > ITVX. Or Catch up > Channels > ITVX.

You can also hold down the microphone button on your 360 or Stream remote and say “ITVX”. 

You’ll need to sign in when you use ITVX for the first time. Use the QR code or follow the instructions on when prompted. If you have an ITV Hub account, you can use that to sign in.

If you’re watching ITVX on a Maxit TV package, you’ll be able to fast-forward through the ads of On Demand content. For any other TV package, we’d recommend recording ITV shows so you can fast-forward through the ads.

ITVX is no longer available on our TiVo box or V6.

STV Player on Virgin TV

Press Home on the remote: choose Apps & Games > All Apps > STV Player. Or Catch up > Channels > STV Player.

You can also hold down the microphone button on your 360 or Stream remote and say “STV Player”. 

Channel 4 on Virgin TV

Press Home on the remote: choose Apps & Games > All Apps > Channel 4. Or Catch up > Channels > Channel 4.

You can also hold down the microphone button on your 360 or Stream remote and say “Channel 4”. 

My5 on Virgin TV

Press Home on the remote: choose Apps & Games > All Apps > My5. Or Catch up > Channels > My5.

You can also hold down the microphone button on your 360 or Stream remote and say “My5”. 

My5 is no longer available on our TiVo box or V6.

BBC Sounds

Press Home on the remote: choose Apps & Games > All Apps > BBC Sounds.

You can also hold down the microphone button on your 360 or Stream remote and say “BBC Sounds”. 

BBC Sounds is no longer available on our TiVo box or V6.

Netflix on Virgin TV

1. Press Home on the remote.

2. Choose Apps & Games > All Apps > Netflix.

3. Subscribe to Netflix via the TV box (if you don’t already, it may be provided to you as part of your TV bundle with us).

4. Follow the prompts to sign in and get set up. Press OK on the remote to bring up the keyboard on your screen.
   

You can also hold down the microphone button on your 360 or Stream remote and say “Netflix”.

Got Netflix’s mobile app? Connect your phone or tablet to our home WiFi, so you can use this to control Netflix on the Virgin TV box.

Prime Video on Virgin TV

1. Press Home on the remote.

2. Go to Apps & Games > All Apps > Amazon Prime Video.

3. Follow the prompts to link your Amazon Prime account to the TV box.
   

You can also hold down the microphone button on your 360 or Stream remote and say “Prime Video”. 

If you’re having any issues syncing the Prime Video app, or it’s not working properly during set up, check the Virgin Media Hub is in router mode and not modem mode.

Disney+ on Virgin TV

1. Press Home on the remote.

2. Go to Apps & Games > All Apps > Disney+
   

You can also hold down the microphone button on your 360 or Stream remote and say “Disney+”. 

You’ll need to login to Disney+ the first time you use it. Use the QR code or follow the instructions when prompted.

If you don’t have a Disney+ subscription, sign up through the Disney+ site, then you can come back and connect the app to your account.

Apple TV+ on Virgin TV

1. Press Home on the remote.

2. Go to Apps & Games > All Apps > Apple TV+
   

You can also hold down the microphone button on your 360 or Stream remote and say “Apple TV+”. 

You’ll need to login to Disney+ the first time you use it. Use the QR code or follow the instructions when prompted.

If you don’t have a Disney+ subscription, sign up through the Disney+ site, then you can come back and connect the app to your account.

Discovery Plus on Virgin TV

1. Discovery Plus is currently only available through the Prime Video app at an additional charge. See ‘Amazon Prime Video on Virgin TV’ above.

Paramount+ on Virgin TV

1. Press Home on the remote.

2. Go to Apps & Games > All Apps > Paramount+.
   

You can also hold down the microphone button on your 360 or Stream remote and say “Paramount+”. 

Pluto TV on Virgin TV

1. Press Home on the remote.

2. Go to Apps & Games > All Apps > Pluto TV.
   

You can also hold down the microphone button on your 360 or Stream remote and say “Pluto TV”. 

YouTube on Virgin TV

1. Press Home on the remote: choose Apps & Games > YouTube. Or cast videos from the YouTube mobile app to your TV: just connect your phone or tablet to our home WiFi or pair your devices with the TV box.

2. Open the YouTube app on your TV.

3. Highlight the Pair option (below Settings) and press OK.

4. On your device, go to youtube.com/pair and enter this code on your TV.
   

You can also hold down the microphone button on your 360 or Stream remote and say “YouTube”. 

Vevo on Virgin TV

1. Go to channel 300 and press the red button.

2. Or press Home on the remote. Choose either Apps & Games > All Apps > Vevo; or On Demand > Music Playlists > Vevo; or Search & Discover > Vevo.

3. With your remote, you can use the app’s search feature or browse 192,000 videos from 20,000 music artists.
   

You can also hold down the microphone button on your 360 or Stream remote and say “Vevo”.