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How do I register for My Virgin Media?
Registering for My Virgin Media couldn't be easier. You can register as soon as you've received your welcome email from us, which should take 2-3 days to arrive after placing your order.
To register, you'll need:
- The account holder's last name
- Your account number
- Your area reference number
You can find this information on your welcome email or on a monthly bill.
Why register?
Registering for My Virgin Media is the simplest way to manage your Virgin Media account. When you've opened your account, you'll be able to:
- View your bill and make payments
- Check the services in your area
- See what's included in your package
You can also manage your account on the go, by downloading the My Virgin Media app.
Other ways to get help
Ask the community
- Helpful, friendly forums
- Tips, help and advice
- Staffed by Virgin Media