Skip to main content
  • Help
  • Updating Virgin Media Mail settings on OS X / macOS

Updating Virgin Media Mail settings on OS X / macOS

Please make sure the server settings in Mail on OS X / macOS match the settings at Email Settings for all Virgin Media domains. This applies for POP, IMAP and SMTP server settings.

If you need some help with changing your settings, we’ve put together some help.

To find out whether you’re using POP or IMAP:

Step 1

Open Mail

Step 2

Go to File > Preferences

Step 3

Select Accounts

Step 4

Select your Virgin Media Mail account

Step 5

Go to Server Settings

The Incoming Mail Server will say either POP or IMAP depending on your set up. Follow the appropriate instructions below to update your settings.

Other ways to get help

    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in


    Virgin Mobile Account

  • View mobile bills
  • Change your plan
  • Check balance

     Sign in