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How to get apps and games on Virgin TV

At Virgin Media, we think you should enjoy all the telly you love, no matter who made it. So on top of all your channels, you get the Catch Up services and players you want, plus YouTube on your TV and access to Netflix if you’re subscribed.



Virgin TV V6, powered by TiVo

Setting your Favourite apps

If you find you’ve got apps you use regularly then you can add them to My Favourite Apps. To do this:

  1. Highlight your favourite app in Apps & Games
  2. Press Thumbs Up to add a favourite, or to remove a favourite app press Thumbs Down instead
  1. Press Home on the remote
  2. Select Catch Up
  3. Select Channels
  4. Select BBC iPlayer

You can also find BBC iPlayer in Home > Apps & Games too. Or open it by pressing Red on some BBC channels.

Sometimes BBC iPlayer shows aren’t available on Virgin TV V6. You can find more information about why certain programmes aren’t available here.

To control what can be accessed via BBC iPlayer see Parental Control for Apps on Virgin TV.

Already subscribed to Netflix? Then you can watch it on your TV.

  1. Press Home on the remote
  2. Select Apps & Games
  3. Select All Apps
  4. Select Netflix
  5. If you don’t have a subscription, you can upgrade via the Virgin TV V6
  6. Follow the instructions in the app to view all Netflix content on your TV

When you first log in to Netflix on Virgin TV V6, to bring the keyboard up just press OK on the remote.

Want to watch your favourite box set in mesmerizing 4K Ultra HD? All you need is a 4K Ultra HD TV plus a premium Netflix subscription that includes 4K Ultra HD shows. See Connecting 4K Ultra HD kit to the Virgin TV V6 box for more details.

NOTE: You can use the Netflix app on a mobile device connected to your home network to control Netfix on your Virgin TV V6 box.

To control what can be accessed via Netflix see Parental Control for Apps on Virgin TV.

The Prime Video app is available on the V6 box so, if you’ve got an Amazon Prime account, you can watch your favourite shows through the V6 box. Here’s where you’ll find it:

1.    Press Home on the remote

2.    Select Games & Apps

3.    Select All Apps

4.    Select Amazon Prime Video

5.    Follow the instructions in the app to view Prime Video’s content on your TV

 

Just so you know, high dynamic range (HDR, sometimes called 4K or UHD) is not supported by the app at the moment. If you’re streaming HDR content, you will still be able to view it, but it will display in the SDR format.

TV apps such as Prime Video need to sync with our network the first time they’re launched. If you’ve got a V6 box, these apps can’t do this if the Hub is in modem mode. Please return the Hub to router mode before launching these apps the first time. You can change the Hub back to modem mode after the app has launched if you want.

Want to watch mesmerizing 4K Ultra HD clips from the wonderful webiverse of YouTube? Here's how:

  1. Press Home on the remote
  2. Select Apps & Games
  3. Select All Apps
  4. Select YouTube

Did you know, you can watch YouTube videos from your phone or tablet on your telly, too? Simply pair your device with the Virgin TV V6 box and off you go. Here’s how:

  1. Open YouTube on your TV by following the steps above
  2. Under the settings, highlight the Pair option and press OK
  3. On your device, go to youtube.com/pair and enter the code displayed on your TV
  4. Hey presto! You can watch the YouTube clips on your phone on your TV

NOTE: If your phone or tablet is connected to your home network, you’ll be able to ‘cast’ from the YouTube app to the Virgin TV V6 box without having to pair your device first.

Vevo is a globally renowned internet music service with access to around 192,000 videos from 20,000 artists. Vevo is available on the Virgin TV V6 or TiVo box.

To access the Vevo app:

  1. Go to channel 300
  2. Press the Red on the remote to access Vevo

You can also access Vevo by:

  1. Pressing Home on the TiVo remote
  2. Select Apps & Games
  3. Select All Apps
  4. Select Vevo

Vevo is also available via On Demand > Music > Playlists or select Search & Discover.

To view videos, just use the remote to browse for artists, or use the in app search to find your favourite songs and artists.


 

TiVo

Setting your Favourite apps

If you find you’ve got apps you use regularly then you can add them to My Favourite Apps. To do this:

1. Highlight your favourite app in Apps & Games

2. Press Thumbs Up to add a favourite, or to remove a favourite app press Thumbs Down instead

  1. Press Home on the remote
  2. Select Catch Up
  3. Select Channels
  4. Select BBC iPlayer

You can also find BBC iPlayer in Home > Apps & Games too. Or open it by pressing Red on some BBC channels.

Sometimes BBC iPlayer shows aren’t available on Virgin TV V6. You can find more information about why certain programmes aren’t available here.

To control what can be accessed via BBC iPlayer see Parental Control for Apps on Virgin TV.

Already subscribed to Netflix? Then you can watch it on your TV.

  1. Press Home on the remote
  2. Select Apps & Games
  3. Select All Apps
  4. Select Netflix
  5. If you don’t have a subscription, you can upgrade via the Virgin TV V6
  6. Follow the instructions in the app to view all Netflix content on your TV

When you first log in to Netflix on Virgin TV V6, to bring the keyboard up just press OK on the remote.

NOTE: You can use the Netflix app on a mobile device connected to your home network to control Netfix on your Virgin TV V6 box.

To control what can be accessed via Netflix see Parental Control for Apps on Virgin TV.

The Prime Video app is available on the V6 box so, if you’ve got an Amazon Prime account, you can watch your favourite shows through the V6 box. Here’s where you’ll find it:

1.    Press Home on the remote

2.    Select Games & Apps

3.    Select All Apps

4.    Select Amazon Prime Video

5.    Follow the instructions in the app to view Prime Video’s content on your TV

 

Just so you know, high dynamic range (HDR, sometimes called 4K or UHD) is not supported by the app at the moment. If you’re streaming HDR content, you will still be able to view it, but it will display in the SDR format.

TV apps such as Prime Video need to sync with our network the first time they’re launched. If you’ve got a V6 box, these apps can’t do this if th Hub is in modem mode. Please return the Hub to router mode before launching these apps the first time. You can change the Hub back to modem mode after the app has launched if you want.

Want to watch clips from the wonderful webiverse of YouTube? Here's how:

  1. Press Home on the remote
  2. Select Apps & Games
  3. Select All Apps
  4. Select YouTube

Did you know, you can watch YouTube videos from your phone or tablet on your telly, too? Simply pair your device with the TiVo box and off you go. Here’s how:

  1. Open YouTube on your TV by following the steps above
  2. Under the settings, highlight the Pair option and press OK
  3. On your device, go to youtube.com/pair and enter the code displayed on your TV
  4. Hey presto! You can watch the YouTube clips on your phone on your TV

NOTE: If you’ve got the TiVo box and your phone or tablet connected to your home network, you’ll be able to ‘cast’ from the YouTube app to the TiVo box without having to pair your device first.

Vevo is a globally renowned internet music service with access to around 192,000 videos from 20,000 artists. Vevo is available on the Virgin TV V6 or TiVo box.

To access the Vevo app:

  1. Go to channel 300
  2. Press the Red on the remote to access Vevo

You can also access Vevo by:

  1. Pressing Home on the TiVo remote
  2. Select Apps & Games
  3. Select All Apps
  4. Select Vevo

Vevo is also available via On Demand > Music > Playlists or select Search & Discover.

To view videos, just use the remote to browse for artists, or use the in app search to find your favourite songs and artists.

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Amazon Prime Video: Amazon Prime subscription required. 18+. See Amazon website for T&Cs.


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