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  • Changing Settings on Virgin TV box


How do I change the settings on my Virgin TV box?

With Virgin TV there are some options that you may not use very often, but can help you get your Virgin TV box working at its best.

 

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Swipe through

    

Press Home on your remote
 

    

Select Help & Settings
 

    

Select Help
 



In the Help app you will find all sorts of information about your Virgin TV box as well as other Virgin Media products and services.

Other ways to get help


    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status

 


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help

 


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in

 


    Mobile Your Account

  • View mobile bills
  • Change your plan
  • Check balance

     Mobile Sign in