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Everything you need to know about Volt
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Volt gives you bigger benefits just for being with Virgin Media and O2. Here’s everything you need to know about Volt, including what it is and the benefits you get with it
By Virgin Media Edit
- Published
- 26 June 2025
What is Volt?
Volt is our way of giving you more when you pair our lightning-fast broadband with an O2 SIM. It gives you extra perks and upgrades that kick in automatically when your household has Virgin Media broadband and an O2 Pay Monthly SIM plan, giving you more speed, more data, and loads of great extras just for being with us.
When you're eligible for Volt, we’ll upgrade your broadband to the next available speed tier at no extra cost (if you aren’t already on the fastest tier in your area) and double your data on your O2 SIM so you can stay connected when you’re out and about. That means faster downloads, smoother streaming, and better connectivity no matter where you are.
But Volt doesn’t stop there. Because you’re already with Virgin Media, we’ll throw in double the amount of data you choose and do the same for every other eligible O2 plan in your household. We’ll also give you roaming in 75 destinations worldwide* (if the plan you pick doesn’t already include it) – so the fun doesn’t stop when you’re on the go and jetting across the globe.
And don’t forget, you’ll still get exclusive rewards and experiences with Priority – like 48-hour ticket presales and VIP treatment at all O2 venues – just for being part of the family. Because life’s yours for grabbing, when you’re with us both.
What benefits do you get with Volt?
When you’re with Virgin Media and O2, you’ll unlock loads of great extras at no extra cost with Volt.
Here’s what you’ll get:
With more data-hungry devices at home than ever, you need speeds that can handle the lot. That’s why we’ll boost your Virgin Media broadband speed to the next available level (up to 1Gbps) – on the house. That gives you more power to scroll, stream and meme to the extreme on even more screens.
Do more of the good stuff, wherever you are with double data on all O2 Pay Monthly plans in your household. Video call your bestie, post your latest grid pic or keep that Duolingo streak blazing, without the hassle of hunting for the nearest WiFi hotspot.
Kick back with at least 30Mbps in every room, or £100 back. And if you need a signal boost in those hard-to-reach spots, we’ll sort you out with up to three WiFi Pods, on us. So you can keep Ultra HD streaming, superfast Zooming and endless TikToking, wherever you are in the home.
On top of roaming in Europe as standard (up to 25GB – after that, it’s £3.50 per GB), you’ll bag our O2 Travel Inclusive Zone at no extra cost, too. So, whether you’re hopping over to Europe or jetting across the globe on business, you’ve got the freedom to call, text, stream and scroll, just like you would at home, in 75 destinations worldwide – including the EU, USA, Canada, New Zealand, Mexico.
Grab up to three O2 SIMs when you take your Volt bundle and we’ll pack them with all the Volt perks you love – like double the mobile data and O2 Travel Inclusive Zone at no extra cost.
Dive into the latest and greatest series, level up your mobile security, or pore over hundreds of magazines and newspapers from your pocket. Whatever your jam, you can grab Disney+ Standard Plan, Amazon Prime, Amazon Music Unlimited, Audible, McAfee Mobile Security Plus or Cafeyn for up to six months, at no extra cost.
Like what you hear? If you’re not with us yet, head over to our Volt page and enter your postcode to find out about all the extras you can get by pairing our ultrafast broadband with an O2 SIM.
Who’s eligible for Volt?
If you’ve got both Virgin Media broadband and an O2 Pay Monthly phone, tablet or SIM at home, you’re eligible for Volt. It doesn’t matter if you signed up to us both at the same time or already had one and added the other later; we’ll give you the same great perks either way.
If you’re a Virgin Media customer and you (or someone in your household) also have an O2 SIM plan, you can also unlock Volt benefits. The SIM needs to be a Pay Monthly contract (not Pay as You Go) and it has to be registered to the same address as your broadband account.
No worries If the Virgin Media and O2 accounts are in different names, we’ll link them together for you so you can get all the Volt extras. So, if you have Virgin Media and someone else in your home has O2, that still counts.
Only with one of us? You can add Virgin Media for broadband or an O2 SIM to your month bill and still get Volt benefits once both services are up and running. Once that’s sorted, just log in to your O2 account and switch Volt on – we’ll take care of the rest.
How do you get Volt?
That's easy! Anyone can take out one of our Volt bundles and grab Volt benefits, as long as you have Virgin Media broadband and an O2 monthly SIM or phone contract at home.
If you’re already with us both
If you’re already with us both, all you need to do is make sure you're signed up to both Virgin Media broadband and an eligible O2 Pay Monthly phone, tablet or SIM to get Volt benefits. If the address on your Virgin Media broadband account matches the address on your O2 mobile account, your Volt benefits will be added automatically within 14 days.
This will happen unless you were already a customer of both before 18 October 2021. In this case, you’ll need to go into My O2 or My Virgin Media to activate your benefits. If they don’t match, you can edit your address in My O2 and My Virgin Media.
If you’re with Virgin Media or O2
If you’re already with O2, you’ll get Volt benefits once you also take out an eligible Virgin Media broadband package or bundle registered at the same address.
The same goes the other way – if you already have Virgin Media broadband but aren’t with O2, you can take out eligible O2 Pay Monthly phones, tablets or SIMs to get Volt benefits.
Not with us yet?
Not with Virgin Media or O2 yet? You can get all the benefits of Volt too! Just go to our Volt page and enter your postcode to see all of the Volt-powered broadband and SIM deals you can get!
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Volt Benefits: Volt benefits available if you have or sign up to both an eligible Virgin Media broadband service and an eligible O2 Pay Monthly tariff. Excludes Essential broadband customers from 10 November 2022. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with WiFi Max at no extra cost ; (3) Double the O2 mobile data for each eligible O2 Pay Monthly Mobile SIMS in the Virgin Media account holder’s name in your household (if you don’t take or already have unlimited O2 mobile data); (4) Roam in 75 worldwide destinations. In O₂’s Europe Zone, your UK minutes, texts and data allowances apply, however if your UK monthly data allowance is over 25GB you’ll have a roaming limit of 25GB. After this you’ll be charged £3.50 per GB until you use up your monthly UK data allowance, you return to the UK or you reach your next bill cycle. In other inclusive international destinations outside of Europe, you get unlimited minutes, texts and data. Roaming subject to fair usage policy. Further terms apply. Benefits applied following purchase that fulfils eligibility criteria. Existing eligible customers must place order to unlock Volt benefits via My O2.
Volt benefits applied up to 14 days following order (or up to 14 days following Virgin Media installation for existing eligible O2 customers purchasing Virgin Media broadband). Check Virgin Media broadband speeds availability at www.virginmedia.com/broadband/postcode-checker. Separate contracts and billing apply to your Virgin Media and O2 mobile services. Terms apply, www.virginmedia.com/legal and www.o2.co.uk/terms. If you already have a Virgin Mobile SIM and continue using it, your service shall be subject to Virgin Media’s standard pay monthly terms and conditions which can be found at www.virginmedia.com/legal.
