Here’s what you can get at your home
Movies
Enjoy the magic of Sky Cinema in glorious HD or Ultra HD.
Watch all 11 family favourite channels loaded with blockbusters, award-winners, new premieres every day and more than 1,000 movies On Demand.
Sky Cinema is included in some of our best TV package deals, like the Bigger Combo bundle + Movies, or can easily be added to our other TV packages.
Sports
Catch live Sky Sports, including Premier League and F1, available in HD.
You get 10 Sky Sports channels with our best TV package deals, like the Bigger Combo bundle + Sports, or you can add the lot to our other TV packages.
Sky Sports Ultra HD, TNT Sports and more channels are also available as add-ons for all our TV packages.
Kids shows
Get more than just classic CBBC and CBeebies to keep them entertained.
Kids of all ages will love the Kids Pack channels, with 13 favourites to watch. Everything from Cartoon Network and Nick HD, to ZooMoo and Nick Jr.
All come included with the Mega Volt bundle, or are available to add to our other TV packages.
Streaming
Like to switch your entertainment up? Flex will be right up your street.
Get your fave streaming apps and over 150 channels including Sky Mix, Film4, Sky News and Dave TV. You can then add any subscriptions – think Netflix, Sky Cinema and TNT Sports – and we’ll give you 10% credit back on any that you add!
The best bit is that Flex is on a flexible 30-day rolling contract, so you can mix your entertainment up every month. All you need to do is add it to your chosen broadband package in the checkout.
International TV
Enjoy non-stop Asian entertainment in Hindi with English subtitles.
From the best Bollywood blockbusters and contemporary dramas, to the latest Indian lifestyle, food and reality shows.
Sony TV, Zee Cinema, Colours and 12 more iconic channels make up our Asian Mela Collection. Available to add to all our TV package deals.
Boost your TV package with Volt
Get more from a supercharged Volt TV package. Just for being with both Virgin Media and O2, you get to enjoy these exclusive benefits.
Broadband speed boost to our next available level (up to 1Gbps).
Double mobile data on every eligible O2 Pay Monthly plan in your household.
WiFi guarantee included at no extra cost and up to 3 WiFi Pods if needed.
How to choose the best TV package
A well-chosen TV package gives you a selection of your preferred channels and good value for money considering your budget. Here’s how to find our best TV package for you.
As you know, it’s important to understand what your household needs from a TV package.
Try asking these types of questions to help you get to know everyone’s preferences before you start shopping for TV packages.
- What are your favourite shows, movies or live sports?
- Do you watch any of those on Netflix, Amazon or YouTube?
- Do you like to watch the latest TV and movie releases as soon as they’re available?
- Do you prefer watching the TV or streaming on your mobile or tablet?
- Do you want access to kids’ channels?
Our best TV packages should include the channels you regularly watch and are interested in. Top tips:
- Look at the quality and quantity of channels to make sure you have a good variety to watch and plenty to entertain friends and family.
- If you have a 4K TV, then why not see if the TV package comes with high definition channels, for clearer and more vibrant picture. For example, you can upgrade our Sky Sports Collection from standard HD to Ultra HD and feel even closer to the action.
- If you value flexibility, Flex might be right for you. It’s available on a 30-day rolling contract, allowing you to pick and mix your TV until your heart’s content.
Our TV packages can be customised with extra channels and streaming services, like Netflix or Disney+, at checkout.
Need to watch different shows in different rooms at the same time? Multi-room viewing is an important consideration. You can add up to two 360 Mini boxes to all our TV package deals.
FAQs
You can indeed. You can choose from our ready-made TV, broadband and phone deals that include everything in one easy bundle. Some deals will even include an unlimited O2 SIM. Alternatively, you can choose to add TV and home phone to a broadband only package by customising it in the checkout. When you’re ready, see how simple switching broadband can be.
The Netflix app is ready to go on the 360 box, all you need is a subscription and you can sign in and start streaming. Our best TV packages come with Netflix included, such as the Mega Volt bundle, or you can customise any TV package by adding Netflix at checkout.
You can also choose to add Flex to a broadband and phone or broadband only bundle. Flex includes our Stream box which comes with the Netflix app, along with 150+ channels and all your fave streaming apps.
You can watch and stream Disney+ using the app on our 360 box, all you need is a subscription. Here’s how to add Disney+ to our TV package deals:
- Find our best TV package for you, go to checkout and customise the deal.
- Add Disney+ and complete your order.
- We can then email you the info you need to add Disney+ to your TV package.
You can also choose to add Flex to a broadband and phone or broadband only bundle. Flex includes our Stream box which comes with the Disney+ app, along with 150+ channels and all your fave streaming apps.
Ultra HD is available with our best TV packages. These channels provide entertainment in vivid detail, up to 4x the clarity of standard high definition channels. Just make sure you have a 4K TV and either our 360 box or V6 box to enjoy them as they’re meant to be seen.
Glorious UHD channels include:
- TNT Sports Ultimate
- Sky Cinema
- Sky Entertainment Ultra HD
- Virgin TV Ultra HD
Just tap the button or say ‘Record…’ into the 360 remote. You can record six shows and movies at the same time on the 360 box, while watching BBC iPlayer, Netflix or something you recorded earlier.
In fact, you don’t even need to be home to set your shows to record. You can control the 360 box from anywhere in the world using the Virgin TV Go app, included in all our TV packages.
Access to Virgin TV Go is included for up to five of your devices, with all our TV packages. This lets you stream your TV package on up to two of your devices at the same time – at home or anywhere there’s internet connection in the UK – and you can download shows in the UK to watch offline, wherever you go in the world.
It’s quick and easy to make changes online. Please have your My Virgin Media account details ready to sign in and see our existing customer deals. Here you can explore our best TV packages or customise your current deal by adding even more of the TV channels and streaming services you love.
Check you can get our services in your home by popping in your postcode. Then pick a package that’s best for you. Once you’ve found one, let us know you want to switch when you place your order, and we’ll ask for your current providers details. We’ll need your provider’s name, plus your last name, address, account number, and the services you want to switch – broadband, home phone, or both. If we have trouble finding your details, either check your info with your current provider before placing your order again, or switch your services yourself and speak to them to cancel your services.
Your current provider will then send over details of your cancellation, including details of any early disconnection fees, which you should check before you agree to switch providers.
We’ll work with your current provider to seamlessly switch everything over, so you won’t spend a single second without WiFi or a working phone line. Your final bill with them and first bill with us won’t overlap, either – so you’ll only ever pay for one super-smooth service.
The length of time to switch providers usually depends on the type of installation you need for your home. Our QuickStart self-installation kit can be set up immediately and arrives in just four days. If your services need to be installed by an engineer, it could take a little longer as you’ll need to book in an appointment. If you’re switching your home phone to Virgin Media, it can take up to 10 days for your phone number to transfer across.
Our new switching process only covers broadband and home phone. Some providers might cancel your TV service when you switch your broadband, and some need you to contact them to cancel TV separately. Your current provider will send you this info when you start switching. Either way, you can still grab TV packages from us.
Virgin Media Store: Provided by Virgin Media Limited, registered in England with registration number 2591237. Our UK VAT number is 591 8190 14. Separate terms and conditions apply to the Virgin Media Store service. Purchases must be made on the website or set top box. Compatible device & browser required. Virgin TV subscription and our latest Virgin TV Box required to buy and watch via set top box – Store is not available on other boxes. View content on up to 5 registered devices. Max 2 devices can stream content simultaneously. Stream and download in UK only (or while temporarily in EU).
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
eufy Robot Vacuum or £200 bill credit:
• This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online.
• The bundle needs to be ordered between 24 October and 11.59pm on 30 October 2024.
• Your contract runs for 18 months.
• This offer can’t be used with another offer.
• A household can only claim 1 eufy Robot Vacuum or 1 bill credit amount.
• We can remove this offer at any time.
• Prices may change during your contract.
• We can’t offer cash or anything else in place of this offer.
• You won’t be able to keep your eufy Robot Vacuum or bill credit if:
• You cancel your services before they’re installed or before the end of your 14-day cancellation period.
• You downgrade your bundle before your services are installed or before the end of your 14-day cancellation period.
Virgin Media £200 bill credit: This offer is available to new Virgin Media customers ordering Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 24 October and 11.59pm on 30 October 2024.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 Fibre Broadband online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 18th October and 11.59pm on 6th November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 Fibre Broadband online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 18th October and 11.59pm on 6th November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: https://www.virginmedia.com/legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.