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Virgin TV 360

From personalised profiles to voice search, make your TV experience totally yours.

What exactly do you get with Virgin TV 360?

Virgin TV 360 combines a fantastic set of features to suit the whole family. Here’s what you’ll get:

Voice Search & Control functionality

Hit the microphone button on the 360 remote to quickly find a programme, open an app or hop to your favourite channel by saying what you’d like to see. You can also give commands. Tell the box to ‘Pause.’ ‘Play!’ Even ‘Startover’ – 360’s new way to skip back to the beginning of live TV shows.

Profiles for everyone

Up to six of you can have your own Profile and use it to sign in to the 360 box. This way, you can select your favourite channels, get personalised recommendations that aren’t affected by anyone else, and you can carry on watching where you left off – even if someone’s been watching the same episode or series as you, your Profile will remember where you paused and won’t lose your place.

Easy-to-use TV guide

Simple, modern menus. All your apps, live TV and Catch Up channels, all in one place. Everything about the TV Guide was designed for your convenience, it even looks the same on your TV, mobile and tablet, so you can always find what you need, fast.

Multi-Room streaming

You can watch 360 on more than one screen, if you get extra TV boxes or use our free streaming service on your laptop, mobile or tablet. Stream 360 on up to five of your devices, using Virgin TV Go. Or add up to two Mini boxes for an extra charge, so there’s no more fighting over the remote (the main 360 box comes as standard).

Learn about Virgin Media Multi-Room.

4K UHD capable viewing experience

All Virgin TV 360 boxes are 4K and HDR-ready. Your picture will be crystal-clear, whether you’re watching from the main set-top box or a Mini box.

FAQs

The legal stuff

6 bottle Virgin Wines case or £50 bill credit:

  • This offer is available to new Virgin Media customers ordering the Big + Picks or Bigger bundle online, including Volt variants.
  • The bundle needs to be ordered between 27th March 2023 and 11.59pm on 29th March 2023.
  • Your contract runs for 18 months.
  • This offer can’t be used with another offer.
  • A household can only claim 1 Virgin Wines case or 1 bill credit amount.
  • We can remove this offer at any time.
  • Prices may change during your contract.
  • We can’t offer cash or anything else in place of this offer.
  • You won’t be able to keep your Virgin Wines case or bill credit if:
  • You cancel your services before they’re installed or before the end of your 14 day cancellation period.
  • You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.

16 bottle Virgin Wines case or £100 bill credit:

  • This offer is available to new Virgin Media customers ordering the Bigger + Movies, Bigger + Sports, Biggest TV (including Volt variants) or the Ultimate Volt bundle online.
  • The bundle needs to be ordered between 27th March 2023 and 11.59pm on 29th March 2023.
  • Your contract runs for 18 months.
  • This offer can’t be used with another offer.
  • A household can only claim 1 Virgin Wines case or 1 bill credit amount.
  • We can remove this offer at any time.
  • Prices may change during your contract.
  • We can’t offer cash or anything else in place of this offer.
  • You won’t be able to keep your Virgin Wines case or bill credit if:
  • You cancel your services before they’re installed or before the end of your 14 day cancellation period.
  • You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.

Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering the Big + Picks or Bigger bundle online, including Volt variants. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 27th March 2023 and 11.59pm on 29th March 2023.

Virgin Media £100 bill credit: This offer is available to new Virgin Media customers ordering the Bigger + Movies, Bigger + Sports, Biggest TV (including Volt variants) or the Ultimate Volt bundle online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 27th March 2023 and 11.59pm on 29th March 2023.

No setup fee

This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 30th April 2023. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

These prices are for new customers only.

Virgin Media services are only available in eligible Virgin Media network areas. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms


  • Fastest WiFi guarantee of any major provider
    Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 20Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.

    UK’s fastest widely available broadband
    Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast