Virgin TV 360
From personalised profiles to voice search, make your TV experience totally yours.
FAQs
Our best-ever offering. TV 360 is telly that you can watch on your TV, online and on the go (subject to data and WiFi availability). You can hop from room to room, even TV box to app, without missing a moment, giving you a seamless 360 experience all around your home and anywhere in the UK.
The 360 box, with its new voice-controlled remote, new super-slick TV guide and several new features.
For the first time on a Virgin TV box, you can create your own Profiles, skip back to the beginning of live programmes, and even use your voice to change the channel, open apps, or pause and otherwise control your TV. The 360 box brings together all the top TV channels, Catch Up services and built in apps like BBC iPlayer, all in one place.
Up to three. You’ll get one main 360 box with your package and the option to add up to two Mini boxes for an extra charge, so there’s no more fighting over the remote.
Need more than three TV boxes? Remember you can also watch 360 without a box by using the Virgin TV Go streaming service on up to five of your devices (no extra cost).
All our TV packages include one 360 box for no extra cost. If you’re looking to keep costs down, consider a special offer deal with set-up included or a discounted bundle with TV 360.
See all TV channels for help deciding the best package for you. You’ll get at least 190 channels and you can always add even more of what you love.
Perhaps that’s live Sky Sports and BT Sport channels. Or family favourites, maybe, such as Sky Cinema HD and kids’ channels, including Cartoon Network and Nickelodeon. With everything from Hindi channels to channels dedicated to science, nature and juicy reality TV, prepare to be entertained.
You can record six shows while watching a seventh on the 360 box. That’s twice as many as the old V6 boxes. With a whopping 1TB of storage space, you’ll have room for up to 500 hours of shows in standard definition or 100 hours in HD.
No, Mini boxes can’t record shows. But all your Recordings from the main 360 box will be on the Mini boxes, ready for you to watch and delete.
Mini boxes need a coaxial cable connection so you can watch live TV and they need to be online, on fast, reliable WiFi. You can set up a Mini box in just 15 minutes.
As a doorstop maybe (but we don’t recommend that!). If you cancel your Virgin TV service, the box will be disconnected and you may need to return it to us.
Learn how to return or recycle equipment.
The legal stuff
6 bottle Virgin Wines case or £50 bill credit:
- This offer is available to new Virgin Media customers ordering the Big + Picks or Bigger bundle online, including Volt variants.
- The bundle needs to be ordered between 27th March 2023 and 11.59pm on 29th March 2023.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Virgin Wines case or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Virgin Wines case or bill credit if:
- You cancel your services before they’re installed or before the end of your 14 day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.
16 bottle Virgin Wines case or £100 bill credit:
- This offer is available to new Virgin Media customers ordering the Bigger + Movies, Bigger + Sports, Biggest TV (including Volt variants) or the Ultimate Volt bundle online.
- The bundle needs to be ordered between 27th March 2023 and 11.59pm on 29th March 2023.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Virgin Wines case or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Virgin Wines case or bill credit if:
- You cancel your services before they’re installed or before the end of your 14 day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering the Big + Picks or Bigger bundle online, including Volt variants. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 27th March 2023 and 11.59pm on 29th March 2023.
Virgin Media £100 bill credit: This offer is available to new Virgin Media customers ordering the Bigger + Movies, Bigger + Sports, Biggest TV (including Volt variants) or the Ultimate Volt bundle online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 27th March 2023 and 11.59pm on 29th March 2023.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 30th April 2023. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Fastest WiFi guarantee of any major provider
Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 20Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.
UK’s fastest widely available broadband
Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast