15 Aug 2023
Good for browsing, email and social media.
Ideal for smooth HD streaming and video calling.
Perfect for seamless and responsive online gaming.
What internet speed should I get?
Okay, let's chat broadband! Here's a breakdown of speeds that can help get the job done based on what activities you like to do online:
- For surfing, email and social media, M125 Broadband gives you average download speeds up to 132 Mbps.
- For steady HD streaming, you may want to consider M250 Broadband which has average download speeds up to 264 Mbps.
- For lag-free gaming and 4K video on multiple devices, Gig1 Fibre Broadband gives you our fastest speeds, with average download speeds up to 1,130 Mbps.
How can I speed up my internet?
Feeling like you're stuck in the slow lane? We hear you, sluggish internet is no fun. But don't worry, we've got some simple tips to get your speeds back on the fast track!
- Update your router's software - Keeping firmware up-to-date improves performance.
- Change router channel - Switch to a less busy channel to reduce WiFi congestion.
- Move your router centrally - Being closer means stronger signal and faster speeds.
- Use an ethernet cable - Ethernet cables give faster, more reliable speeds than WiFi for stationary devices.
- Close bandwidth hogs - Pause streaming and downloads when gaming or video chatting to allocate more speed where you need it.
What broadband speed do I need for Netflix?
When it comes to smooth Netflix streaming, faster internet speeds provide a better viewing experience. Here are the recommended speeds based on video quality:
- For high definition (HD) streaming on a single device, aim for 3 Mbps or higher for crisp video and clear audio without constant buffering.
- For Full high definition (FHD) streaming, Netflix suggests speeds of 5Mbps or higher for smooth playback.
- For Ultra HD 4K streaming, Netflix suggests speeds of 15 Mbps for the best picture and sound. 4K streaming on multiple devices at once may require an even faster connection.
- For a household with multiple users streaming HD or 4K video simultaneously across different devices, speeds of 100+ Mbps ensure everyone can enjoy streaming Netflix shows without lag or pixelation.
What's good download speed?
Download speed is how fast data moves from the internet to your device. Upload speed is how fast you can send data to the web.
For casual browsing, a minimum of 3 Mbps download and 5 Mbps upload speed is suggested. For household gaming and streaming, look for a minimum of 50 Mbps download speed and 6-8 Mbps or higher upload. For video calls and big file transfers, opt for a minimum of 10 Mbps download speed for each device, and 1Mbps upload speed.
Do WiFi boosters increase internet speed?
WiFi extenders and mesh networks expand your signal but don't raise your maximum internet speeds. Your router has a set total speed shared by connected devices. Boosters broaden WiFi coverage, helping maintain faster speeds in all corners. But they don't make your internet faster than your internet plan.
For best booster performance, choose models with ethernet ports to connect your router and satellites by cable rather than WiFi. Boosters such as intelligent WiFi improve wireless coverage and reduce dead zones. Although upgrading your broadband package is the only way you can improve your existing broadband plan speed, for faster WiFi throughout your home
7 tips to tackle internet speed issues
- Reboot your router - Unplug it, wait for a bit, plug it in again and retry the speed test.
- Make sure your router can handle your broadband - Sometimes older routers are not capable of delivering faster broadband speeds. Check with your provider to see if it’s fit for purpose.
- Check your devices - Turn off every device using the internet one-by-one and see if your internet speed is affected. One of them could be taking up more WiFi bandwidth than you thought.
- Check for interferences - Cordless phones and microwaves play havoc with WiFi, so turn them off and retry the internet speed test.
- Reposition your router - Put it higher up and more centrally in your home. If it’s closer to you and has fewer obstacles to navigate, its signal will be stronger.
- Replace cables - Get rid of old, overly long Ethernet cables and replace them with new, shorter ones. This can make a big difference to internet speed.
- Update firmware - Check that your router has the most up-to-date firmware installed. Old firmware can mean slower internet speed.
When it comes to the internet, faster is always better
If you’re experiencing internet speed issues or you’re unhappy with the service you currently get, please note that with Virgin Media you get:
- Our Intelligent WiFi, designed to automatically sort WiFi issues for you
- Streaming of your favourite movies and TV shows with seamless gaming
- Our Hub is made to handle our ultrafast broadband speeds and get WiFi right to where you need it
- 99.86% reliability when we’ve measured our network’s performance in connected homes
- Our QuickStart self-installation box if your home is Virgin Media-ready