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 Check your service

 

 Check your service and track any reported faults in your area.

 Check service status

 

 

      


  Online Help and Support

 

Our extensive online knowledgebase has articles, videos and troubleshooting guides for all your queries.

Help and Support

Consumer Complaint Resolution Code of Practice

 

 


    

   


  Accessible ways to contact Virgin Media

 

Text Relay Service

Deaf, hard of hearing or speech impaired will find the text relay service very useful.

Video Relay Service

Get in touch using sign language over your webcam

 

To find out more, visit our Accessibility hub

 


   

Ask the community >

Get helpful advice from the friendly community at our forums

Ask the community >

Get helpful advice from the friendly community at our forums

   

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