Skip to main content
Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Turn on and start
up the Hub


It's time to turn the Hub on! Pop the power cable into a nearby socket and switch it on. Make sure the Hub is switched on at the back.

As the Hub starts up, it'll need to connect to our Fibre network, which might take a while. So sit back and make a cuppa while it does its thing.

You’ll know when it’s ready when the base light will be steady and white.

 

hub3 and hub4

I don’t have any lights

Check that all the cables are plugged in firmly and that you’ve turned the power on at the wall plug socket.

What do the lights mean? >

It’s been more than 60 minutes and the lights are still flashing

Try resetting the Hub at the back using a pen or paperclip.

I’ve tried these tips and it’s still not working

Help with setting up >

 

Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint


Turn on and start up the Hub
  

    

hub3

It's time to turn the Hub on! Pop the power cable into a nearby socket and switch it on. Make sure the Hub is switched on at the back.

As the Hub starts up, it'll need to connect to our Fibre network, which might take a while. So sit back and make a cuppa while it does its thing.

You’ll know when it’s ready when the base light will be steady and white.

    

I don’t have any lights
 

Check that all the cables are plugged in firmly and that you’ve turned the power on at the wall plug socket.

What do the lights mean? >
 

It’s been more than 60 minutes and the lights are still flashing

Try resetting the Hub at the back using a pen or paperclip.

I’ve tried these tips and it’s still not working
 

Help with setting up >