Help using Virgin TV boxes


Just got Virgin TV and not sure what everything on the box does? Whether you've got Virgin TV 360, Virgin TV V6, powered by TiVo or a TiVo box, we’ve covered all the useful information you need to know.

Virgin TV 360 and Virgin V6 box

When it comes to getting to know the TV box simply check out our helping hands videos.

Virgin TV Tivo box

When it comes to getting to know the TV box simply check out our helping hands videos.

How to watch live TV

Live TV is anything that’s being broadcast live on any channel, right now. You can watch live TV using your Virgin TV box, or you can download our clever Virgin TV Go app and watch live TV on any compatible device.

What do on-screen icons mean on the Virgin TV box?

Want to know what each of the icons on your Virgin TV V6, powered by TiVo or TiVo box mean. Check below and find out:

  • undefined
    Background Tuner
  • undefined
    Audio Tracks
  • undefined
    AD
  • undefined
    Subtitles
  • undefined
    Catchup
  • undefined
    Series Folder
  • undefined
    Recordings Deleting Soon
  • undefined
    Recorded Suggestions
  • undefined
    Recording Ready To Play
  • undefined
    Recording Now
  • undefined
    Planned recordings Wishlist
  • undefined
    Planned Recording

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