How do I connect my Android device to my broadband?

Select your Virgin Media Hub below for information on how to connect an Android device to your WiFi network.

  

   

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Hub 3.0

If you’ve just got yourself a new Android device and want to connect it to your home broadband connection, then don’t worry, we’ll get you up and running in no time.

To get connected to your Hub 3.0, watch our handy video, or follow the step by step instructions below.

Follow the step by step instructions below to connect to your Hub 3.0:

1. Locate the WiFi details for your Hub 3.0, you can find these on the pull out tab, which can be found on the side of the Hub 3.0:

The details are also printed on the bottom of the Hub 3.0.

2. From your device’s app screen tap Settings

3. Select WiFi from the list of options. On some versions of Android this may be Wireless and Networks

4. Make sure the Wifi option is set to On

5. Your device will show a list of available WiFi networks

6. Find your SSID in the Choose a Network list and tap it to connect. There is one SSID for both 2.4GHz and 5GHz networks. Your device will connect to the best network available

7. On the Enter Password screen, enter your Super Hub’s Passphrase / WiFi Password and tap the Connect button

 

That’s it! You’re ready to use your Hub 3.0’s WiFi Internet connection.

If you’re having trouble connecting to your Hub 3.0’s WiFi network, check Troubleshooting your Virgin Media Hub

   

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Super Hub 2ac

If you’ve just got yourself a new Android device and want to connect it to your home broadband connection, then don’t worry, we’ll get you up and running in no time.

To get connected to your Super Hub 2ac, watch our handy video, or follow the step by step instructions below.

Follow the step by step instructions below to connect to your Super Hub 2ac:

1. Locate the WiFi details for your Super Hub 2ac, the easiest place to find these is on the sticker on the bottom on your device, which will look like this:

2. Make a note of the Passphrase / WiFi Password from the label

3. From your device’s app screen tap Settings

4. Select WiFi from the list of options. On some versions of Android this may be Wireless and Networks

5. Make sure the Wifi option is set to On

6. Your device will show a list of available WiFi networks

7. Find your SSID in the Choose a Network list and tap it to connect. If you can see both SSIDs for 2.4GHz and 5GHz, we recommend connecting to the 5GHz network

8. On the Enter Password screen, enter your Super Hub’s Passphrase / WiFi Password and tap the Connect button

 

That’s it! You’re ready to use your Super Hub’s WiFi Internet connection.

If you’re having trouble connecting to your Super Hub’s WiFi network, check Troubleshooting your Virgin Media Hub

   

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Super Hub 2

If you’ve just got yourself a new Android device and want to connect it to your home broadband connection, then don’t worry, we’ll get you up and running in no time.

To get connected to your Super Hub 2, watch our handy video, or follow the step by step instructions below.

Follow the step by step instructions below to connect to your Super Hub 2:

1. Locate the WiFi details for your Super Hub 2, the easiest place to find these is on the sticker on the bottom on your device, which will look like this:

2. Make a note of the Passphrase /WiFi Password from the label

3. From your device’s app screen tap Settings

4. Select WiFi from the list of options. On some versions of Android this may be Wireless and Networks

5. Make sure the Wifi option is set to On

6. Your device will show a list of available WiFi networks

7. Find your SSID in the Choose a Network list and tap it to connect. If you can see both SSIDs for 2.4GHz and 5GHz, we recommend connecting to the 5GHz network

8. On the Enter Password screen, enter your Super Hub’s Passphrase / WiFi Password and tap the Connect button

 

That’s it! You’re ready to use your Super Hub’s WiFi Internet connection.

If you’re having trouble connecting to your Super Hub’s WiFi network, check Troubleshooting your Virgin Media Hub

   

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Super Hub

If you’ve just got yourself a new Android device and want to connect it to your home broadband connection, then don’t worry, we’ll get you up and running in no time.

To get connected to your Super Hub, watch our handy video, or follow the step by step instructions below.

Follow the step by step instructions below to connect to your Super Hub:

1. Locate the WiFi details for your Super Hub, the easiest place to find these is on the sticker at the back on your device, which looks like this:

2. Make a note of the Passphrase from the label

3. From your device’s app screen tap Settings

4. Select WiFi from the list of options. On some versions of Android this may be Wireless and Networks

5. Make sure the Wifi option is set to On

6. Your device will show a list of available WiFi networks

7. Find your SSID in the Choose a Network list and tap it to connect

8. On the Enter Password screen, enter your Super Hub’s Passphrase and tap the Connect button

 

That’s it! You’re ready to use your Super Hub’s WiFi Internet connection.

If you’re having trouble connecting to your Super Hub’s WiFi network, check Troubleshooting your Virgin Media Hub


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