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  • How to change Virgin Media email username and password

How do I change my Username or Password for my Virgin Media email account?

You may want to change the username or password for your Virgin Media email if you think your account has been accessed by someone else. To do so, follow the steps below or click here for more advice

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Sign in with your My Virgin Media details

Sign into My Virgin Media


Click My profile at the top of the page

Contact details

Select the Change button next to your username or password

Security details

Enter and confirm your new username or password and click Update

This will change your My Virgin Media log in details. Also, if you are using email software such as Outlook to access your Virgin Media email, you'll need to update your new password when you next log in.

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