Skip to main content

Virgin Mobile Pay As You Go legacy plans

The following Pay As You Go plans are no longer available to new customers. If you're already on the plans you can find details of the cost of calls, messages and data by selecting your plan.

Text to your heart's content and do more of what you love online with Big Data and Texts.

Big Data and Texts

  £10 top up £15 top up
Airtime £10 to use outside of your rewards £15 to use outside of your rewards
Reward texts1 3000 3000
Reward 3G data1 1GB

3GB

1Reward texts and calls are applied from the 1st of the calendar month following your top up, and last all month.

 

Known for your nattering? Get unlimited minutes to UK landlines and a load of minutes to UK mobiles with Big Talk.

Big Talk

  £10 top up £15 top up
Airtime £10 to use outside of your rewards £15 to use outside of your rewards
Reward texts2  - 3000
Reward calls2 Unlimited minutes to landlines and 120 minutes to UK mobiles Unlimited minutes to landlines and 120 minutes to mobiles

2Reward texts and calls are applied from the 1st of the calendar month following your top up, and last all month.

Costs outside your rewards

Service Cost
Calls 35p per minute
Voicemail 26p per call
Texts 12p per text
3G Data £2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.
Access charge 36p per minute access charge for calls to service numbers that begin 084/087/09/118.

 

When will I get my rewards?

All customers join on our Starter tariff and you will need to opt in to one of our Big tariffs to be eligible for your rewards.

Once you opt in to one of our tariffs we give you an initial load of rewards straight away. They will last for the remainder of the month you join.

If you join the Big Data & Texts tariff, you get a joiner’s bonus of 1GB data and 500 texts.

If you join the Big Talk tariff, you get a joiner’s bonus of unlimited UK landline calls plus 120 anytime mobile minutes.

After this you will need to top up during the month and your rewards will be applied on the 1st of the next month. 

So for example if you top up on the 14th September your rewards will be applied on the 1st October.

To opt in, call 789 for free from your Virgin Mobile phone and press option 3 then option 1. From here you will be able to choose from either tariff at the click of a button.

Mobile data is measured in Kilobytes (KB), Megabytes (MB) or Gigabytes (GB). A MB is 1024 KB, and a GB is roughly 1024 MB. If Data usage is less than 1KB it’ll be rounded to the nearest Kilobyte(KB). If your plan includes a data allowance, once your allowance is used up you’ll be charged for any extra data you use.

Calls are billed per second and charges are rounded up to the nearest penny. A one minute minimum call charge applies. The access charge for service numbers are charged per minute for the first 60 seconds (or part of) and per second after that and rounded up to the nearest penny.

Standard UK charges

Daily Plan

Calls to UK Landlines1 including calls to Channel Islands and Isle of Man (starting 01, 02 or 03)

£2 per day for up to 200 minutes
1p per minute thereafter

Calls to Virgin Mobiles and other Network Mobiles

Calls to Mobiles within Channel Islands and Isle of Man2

40p per minute

Calls to Virgin Media Directory Enquiries (118180)

150p per minute plus 36p per minute access charge

Voicemail Retrieval

26p per call

Calls to Freephone numbers (beginning 116, 0800, 0808)

Free

Calls to Virgin Media on 789 whilst in the UK (including pre-recorded Information)

Free

Calls to 101 (Police non-emergency)

Free

Calls to Emergency Services (999, 112)

Free

Access charge for numbers beginning with
084, 087, 09 & 1183

36p per minute access charge plus service charge

Text Relay Service to Landlines and Mobile

£1 per day for up to 200 minutes
0.5p per minute thereafter

Calls to Satellite Phones

613p per minute

Video Calls to Virgin Mobiles and other Network Mobiles

£2 per day for up to 200 minutes
1p per minute thereafter

Personal Numbers (numbers beginning 070)

75p per minute

Pagers (numbers beginning 076)

£2 per day for up to 200 minutes
1p per minute thereafter

Texts to all UK Network Mobiles excluding texts to Channel Islands and Isle of Man2

£2 per day for up to 200 texts
1p per text thereafter

Picture messages to UK Networks

30p per message. The cost of sending an MMS is 30p, but if your handset settings are incorrect you may incur the daily rate for data if you do not have a data allowance

 

Including calls to Channel Islands and Isle of Man
2 Channel Islands and Isle of Man Mobile ranges: 07937/ 079240 / 079241/ 079242/ 079243/ 079244/ 079246 / 079247/ 079248/ 079249/  074184/ 074520/ 074521/ 074522/ 074523/074524/ 074525/ 074526/ 077003/ 077007/ 077008/ 077810/ 077811/ 077812/ 077813/ 077814/ 077815/ 077816/ 077817/ 077818/ 077819/ 079111/ 079117/ 075090/ 075091/ 075092/ 075093/ 075094/ 075095/ 075096/ 075097/ 077977/  077978/ 077979/ 078297/ 078298/ 078299/ 078391/ 078392/ 078397/ 07624/ 079788/ 078398
3 The cost of calling these numbers will be formed of a combined access and service charge: we set the access charge and the company you’re phoning set the service charge. Your access charge for these numbers will be shown on your bill and is 36p per minute. The service charge will be advertised by the company that you are calling.

 

Service Cost
Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2
29p per minute
Text to other Virgin Mobiles and other UK mobile networks 10p per text
Calls to UK landlines & mobiles made via Text Relay using the 18001 prefix 13p per minute
Access charge for calls to Service Numbers (084,087,118 and 09) 36p per minute access charge
Voicemail 26p per call
Our team via 789 free
Personal Numbering 75p per minute
Groupcall 26p per minute
3G Data Just £2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.
Picture messages to all UK1 networks 30p per message If your handset settings are incorrect you may incur the daily rate for data if you do not have a data allowance. For more information see Virgin Mobile phone support
26p per call

Calling abroad from the UK

Country Cost
Europe Union and The Republic of Ireland7 19p per minute
USA & Canada, Australia & New Zealand7 26p per minute
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, China, Faroe Islands, Hong Kong, Japan, Macedonia, Malaysia, Moldova, Montenegro, San Marino, Serbia, Singapore, South Korea, Switzerland, Taiwan & Turkey7 41p per minute
Rest of the world7 82p per minute
International text messages - Europe and The Republic of Ireland (free to receive)8 6p per text
International text messages - Rest of World (free to receive)8 20p per text
International premium rate calls £6.13 per minute
Calls to a satellite phone or via a satellite £6.13 per minute
Service Cost
Calls to UK landlines1 and other Mobiles2 8p per minute
Text to other Virgin Mobiles2 5p per minute
Voicemail Free
Calls to other Virgin mobile phones 50 free mins per month (Just 8p per minute after that)
Access charge for calls to Service Numbers (084,087,118 and 09) 36 pence per minute access charge
Calls to Freephone numbers (0800/0808) Free
Calls to UK landlines & mobiles made via Text Relay using the 18001 prefix 4p per minute
Personal Numbering 75p per minute
Minimum call charge A one minute minimum call duration applies
Browsing the mobile web Just £2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.
26p per call

Calling abroad from the UK

Country Cost
Europe Union and The Republic of Ireland7 16p per minute
USA & Canada, Australia & New Zealand7 16p per minute
China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 16p per minute
Rest of the world7 82p per minute
International text messages - Europe and the Republic of Ireland (free to receive)8 6p per text
International text messages - Rest of World (free to receive)8 16p per text
International premium rate calls £6.13 per minute
Calls to a satellite phone or via a satellite £6.13 per minute
Service Cost
Calls to landlines1, Virgin Mobiles
and any other UK mobile networks2
26p per minute
Text to other Virgin Mobiles2 10p per minute
Text to other UK network mobiles2 10p per minute
Minimum call charge 26p per call
Groupcall 26p per minute
Voicemail 26p per call
Access charge for calls to Service Numbers (0845,087,118 and 09) 36 pence per minute access charge
Calls to Freephone numbers (0800/0808) Free
Calls to 0500 numbers Free
Personal Numbering 75p per minute
Browsing the mobile web Just £2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.
26p per call

 

Other Call Costs in the UK

Service Costs
Picture messages to all UK1 networks 30p per message
If your handset settings are incorrect you may incur the daily rate for data if you do not have a data allowance. For more information see Virgin Mobile phone support
Video calls to Virgin Mobile phones 52p per minute
Video calls to other UK1networks 52p per minute
Pre-recorded information (789 from Virgin Mobile phone) free
Our team via 789 free
Calls to the charities and helplines listed on our website free

Calls to satellite phones
£6.13 per minute
Book Virgin (book train tickets) 20p per minute
Handset unlocking fee  £15.32*
*If you’ve owned your mobile less than 12 months
SIM replacement charge £5

 

Calling abroad from the UK

Country Cost
Europe Union and The Republic of Ireland7 19p per minute
USA & Canada, Australia & New Zealand7 26p per minute
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, China, Faroe Islands, Hong Kong, Japan, Macedonia, Moldova, Montenegro, Malaysia, San Marino, Serbia, Singapore, South Korea, Switzerland, Taiwan & Turkey7 41p per minute
Rest of the world7 82p per minute
International text messages - Europe and the Republic of Ireland (free to receive)8 6p per text
International text messages - Rest of World (free to receive)8 20p per text
International premium rate calls £6.13 per minute
Calls to a satellite phone or via a satellite £6.13 per minute
Service Cost
Calls to landlines
First 5 minutes of calls each day ^
25p per minute
Each minute after that ^

1p per minute

Calls to Virgin Mobiles
First 5 minutes of calls each day ^
25p per minute
Minimum call charge 16p per call
Text to other Virgin Mobiles2 5p per text

Each minute after that ^
1p per minute
Calls to other network mobiles2 41p per minute
Text to other Virgin Mobiles2 10p per text
Text to other UK network mobiles2 12p per text

Minimum call charge
25p per call
Access charge for calls to Service Numbers (084,087,118 and 09) 36 pence per minute access charge
Calls to Freephone numbers (0800/0808) Free
Calls to 0500 numbers Free
Personal Numbering 75p per minute
Groupcall 25p per minute
Video calls to Virgin Mobile
First 5 mins of calls each day
31p per minute
Each min after that 15p per minute
Video calls to other network mobiles 52p per minute
Minutes 11 + each day 52p per minute
Browsing the mobile web Just £2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.
16p per minute


^ Build-up of minutes. Only calls to landlines, Virgin Mobiles, other mobiles and video calls count towards your daily build-up of minutes. This means that after 5 minutes of calls each day you will get down to your 1p/minute rate on landline 1 calls and calls to Virgin Mobiles. A 25p minimum call charge applies to all calls to landlines and other Virgin Mobiles.

 

Other Call Costs in the UK

Service Costs
Voicemail retrieval (provided you've got airtime left) Included within your minutes allowance and free thereafter
Picture messages to all UK2 networks 30p per message (40p per message for if you Pay By Direct Debit)
If your handset settings are incorrect you may incur the daily rate for data if you do not have a data allowance. For more information see Virgin Mobile phone settings
Pre-recorded information (789 from Virgin Mobile phone) free
Our team via 789 10p per call
Calls to satellite phones £6.13 per minute (£6.00 per minute if you Pay By Direct Debit)
Handset unlocking fee  £15.32*
*If you’ve owned your mobile less than 12 months
SIM replacement charge

£5
Refundable deposit (if required) £150
Paper billing charge (if applicable) £1.50 per month

 

Calling abroad from the UK

Country Costs
Europe Union and The Republic of Ireland7 19p per minute
USA & Canada, Australia & New Zealand7 21p per minute
Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, China, Faroe Islands, Hong Kong, Japan, Malaysia, Macedonia, Montenegro, San Marino, Serbia,  Singapore, South Korea, Switzerland, Taiwan & Turkey7 41p per minute
Rest of the world7 82p per minute
International text messages - Europe and the Republic of Ireland (free to receive)8 6p per text
International text messages - Rest of World (free to receive)8 20p per text
International premium rate calls £6.13 per minute
21p per minute
Service Cost
Calls to landlines1, Virgin Mobiles2 58p per minute

Calls to other network mobiles2
58p per minute


Text to other Virgin Mobiles2
15p per minute
Text to other UK network mobiles2 15p per call
Minimum call duration 1 minute


Access charge for calls to Service Numbers (084,087,118 and 09)
50 pence per minute access charge
Calls to Freephone numbers (0800/0808) Free
Calls to 0500 numbers Free
Personal Numbering 75p per minute


Groupcall
58p per minute
Video calls 58p per minute
Picture Messaging 50p per message
Browsing the mobile web Just £2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.
16p per minute

 

Other Call Costs in the UK

Service Costs
Voicemail retrieval (provided you've got airtime left) Included within your minutes allowance and free thereafter
Picture messages to all UK2 networks 30p per message (40p per message for if you Pay By Direct Debit)
If your handset settings are incorrect you may incur the daily rate for data if you do not have a data allowance. For more information see Virgin Mobile phone settings
Pre-recorded information (789 from Virgin Mobile phone) free
Our team via 789 10p per call
Calls to satellite phones £6.13 per minute (£6.00 per minute if you Pay By Direct Debit)
Handset unlocking fee  £15.32*
*If you’ve owned your mobile less than 12 months
SIM replacement charge

£5
Refundable deposit (if required) £150
Paper billing charge (if applicable) £1.50 per month

 

Calling abroad from the UK

Country Costs
Europe Union and The Republic of Ireland7 19p per minute
USA & Canada, Australia & New Zealand7 £1.20 per minute
China, Hong Kong, Japan7 £1.20 per minute
Rest of the world7 £1.50 per minute
International text messages - Europe and the Republic of Ireland (free to receive)8 6p per text
International text messages - Rest of World (free to receive)8 30p per text
International premium rate calls £6.13 per minute
Calls to a satellite phone or via a satellite £6.13 per minute
21p per minute
* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of  21p applies if you're on our Original Pay As You Go tariff, or one minute if you’re on our Daily Bonus tariff


 

  1. This refers to numbers beginning with 01, 02 or 03 and landline calls to Guernsey, Jersey and the Isle of Man.
  2. Includes calls and texts to Guernsey, Jersey and the Isle of Man. Many phones can send texts up to three times as long as normal. They'll be delivered as separate messages, so you'll be charged for each. Call forwarding services (that's numbers beginning with 07744 and 07755) are not included. Currently excludes calls to Truphone, Mundio, HAY Systems, TG Support and Cable & Wireless
  3. For details about our commitment to giving clear information visit virginmobile.com/legalstuff
  4. Calls to Directory Enquiries are free for some customers with disabilities. Call 0121 623 6320 to see if you’re eligible
  5. Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
  6. To selected foreign networks only (see virginmobile.co.uk). Subject to coverage. Includes calls to landlines and mobile phones.
  7. Excludes premium rate text messages.
  8. Calls to freephone numbers are not included in the monthly package for Pay Monthly or bundle customers.
  9. Mobile data is measured in Kilobytes (KB), Megabytes (MB) or Gigabytes (GB). A MB is 1024 KB, and a GB is roughly 1024 MB. If Data usage is less than 1KB it’ll be rounded to the nearest Kilobyte(KB). If your plan includes a data allowance, once your allowance is used up you’ll be charged for any extra data you use.


All prices include VAT where applicable.

Calls are billed per second and charges are rounded up to the nearest penny. A one minute minimum call charge applies. The access charge for service numbers are charged per minute for the first 60 seconds (or part of) and per second after that and rounded up to the nearest penny.


Other ways to get help


    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status

 


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help

 


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in

 


    Get in touch with us

  • Drop us a message
  • Call times vary
  • Accessibility support

     Get in touch