Registering a device for Virgin TV Go

All Virgin TV customers can use Virgin TV Go to watch Live TV and On Demand, on up to five devices – either phones, tablets or computers. You can also change your registered devices up to 3 times per month. Only two devices can watch TV GO content at the same time.

1. Sign in to TV Go on the new device you’d like to register
2. The first time you go to watch Live TV or On Demand, Virgin TV Go will prompt you to register the device.
3. Choose a name for the new device. We’ll suggest a name, but feel free to change it!

To change your device’s name after registration, go to the Virgin TV Go website and ‘My Devices.’

NOTE: If you register a computer using a browser, you’ll need to use the same browser with Virgin TV Go. Using a different browser, clearing cookies or using incognito mode will be seen as a different device.