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What you’ll need to do
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Show interest
Whether you’re the homeowner or tenant, you can use our postcode checker to register your interest in joining our network: tap ‘Notify me when available’ and enter your contact details to get updates on our expansion plans in your area.
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Allow access
An access agreement, sometimes called wayleave, is written permission for us to be on your private property. If that’s something we need to be able to carry out our work, you’ll be contacted to complete the quick online consent form below, so we can get started.
Any questions, please talk to us on Live Chat.
So, do you need to fill in the form?
Please find these details in the access agreement message that we sent you.
Click here to enter your Wayleave ID and fill in the form.
How do I get connected once the agreement is in place?
It’ll be an FTTP (Fibre to the premises) connection. So you can expect to have our superfast, reliable fibre-optic cables fitted from start to finish.
Most times, it goes like this…
You’re contacted about the installation plan
The local area, perhaps your street or tower block, gets connected
Our broadband deals become available to you, or your tenants or homebuyers
The property is fully connected to our network, after choosing to join us
See FAQs to learn how we’ll support you.
Are there any costs involved?
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Zero fees or charges
We cover all network expansion costs*.
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Zero obligation to join us
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Considerate construction
Often completed in a few days, with the least possible fuss and noise.
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Building on what’s there
Existing trenches, telegraph poles, infrastructure used where possible.
*Further requests to the same new build site may be charged.
Broadband for new developments
Are you ready to unleash the power of Virgin Media broadband on your new development? Read on to discover how to make it happen.
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How to get Virgin Media into your new development builds
With Virgin Media, it’s easy to find out what broadband, TV and home phone options we can provide for your development. Even better? Our site request service is at no extra cost to you (although further requests for the same site may be charged). We recommend doing this 9 months before you expect homebuyers to move in.
For technical information on how to support your on-site deployment, check out the New Build Developer’s Guide, or fill in the form now. Prefer to chat? Give us a call on 0800 408 0088.
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Keeping homebuyers happy
With Virgin Media by your side, you can give homebuyers great entertainment experiences. Young professionals will love our speedy broadband (average download speeds of 54Mbps on M50 all the way up to over 1Gbps with Gig1 Fibre Broadband), while families will adore our award-winning TV content. And that’s not all we have to offer…
TV they’ll love, including access to Sky Cinema, TNT Sports, Netflix and Amazon Prime Video (when they subscribe).
Virgin phone.
Mobile plans, plus exclusive SIM Only offerings.
HomeWorks – a dedicated business connection for when the home is the head office.
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Boosting businesses with Virgin Media solutions
We provide solutions to all sizes of organisations, from small and medium-sized businesses (1-250), right up to enterprise-level (250+) as well as public sector organisations. Our services include:
Voom Fibre (with up to 500Mbps download speeds on Voom 500).
Phone lines/System and Voice-over-IP.
Enterprise mobile solutions.
Business applications and WiFi solutions.
Dedicated Internet Access (DIA).
Site connectivity and secure VPNs.
Learn more about Virgin Media business.
FAQs
Wayleave (or an access agreement) is written consent – from the homeowner, developer, housing association member, local authority, landlord or tenant – which gives us permission to carry out construction work on private land or property, and to install and maintain our equipment.
Construction can’t start without wayleave. So, if you’re leasing the property for at least a year or you’re the freehold owner – and we’ve contacted you to complete the form – please do so as soon as you can or talk to us on Live Chat if you need help or advice.
Our fibre-optic cables will be laid in a narrow trench under roads and pavements up to a small access point on the boundary between the highway and the front of the property. If we can avoid any digging by using existing trenches and other infrastructure, like telegraph poles, that’s what we’d prefer to do.
- Cables won’t be attached to the property (yet) We’ll arrange a setup visit when you buy our broadband. You’ll have chance to talk to us about where the cabling goes inside your home.
- Qualified, insured civil contractors will carry out the work Tenants will be informed before the installation work starts. And we’ll work with you to minimise any inconvenience and disruption that may be caused.
Providing all necessary permissions are received, we’ll review and finalise our plans and begin to schedule the construction activities. We typically schedule our construction activities many months in advance.
We’ll invite you to meet with us initially, to take stock of your premises and explore the site’s compatibility with our superfast network. Your Virgin Media representative will guide you throughout the planning stages and beyond, until construction is completed.
Rest assured that…
We won’t ask for residents’ information or need access to their homes.
We’ll happily sign a non-disclosure agreement.
A pre-wire is normally carried out in a block of flats. We connect individual premises to the building’s integrated receiver system, if there is one; or to the Fibre to the premises (FTPP) connection; or to a bespoke cabling plan. This is done to save time in future: we won’t need to install additional cables in communal areas, so your tenants can get broadband sooner after they’ve placed their order.
We’ll work with you on all of the offsite construction, leaving only the on-site requirements to your developer. You’ll have Virgin Media staff dedicated to your new build, including our own:
New build officer, who’ll take your initial site survey (they’ll study your utility margins, advise where our cables should go…).
Liaison officer, who’ll support throughout the project. Everything you need for your broadband installation will be delivered straight to the site.
The earlier you get us involved, the more we can do to help your new build - Fill in the site request form (if you haven’t already) – ideally, nine months before your homebuyers move in.
Claim rebates for completed homes (optional) - This can be done at any point.