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Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint


Boom!

Your home can get our exclusive offer

Enjoy 3 months free on selected bundles, that’s a saving of up to £237! Be quick, as this offer is only available for a limited time in selected areas.

Heads up! Make sure you stay on this page to get this fantastic offer - it's not available anywhere else on the website.
Ultrafast M100 Fibre Broadband, all for just £27 a month

TV, broadband and phone

Big M100
bundle

  • Over 105 channels
  • Average broadband download speeds of 108Mbps
  • Inclusive weekend calls
     

£0 a month for the first 3 months

then £29.99 a month

18 month contract
£35 setup fee applies

More info

TV, broadband and phone

Big M100
bundle

M100 Fibre Broadband

  • Average download speeds of 108Mbps
  • Average upload speeds of 6Mbps
  • Intelligent WIFI helps to deliver our most reliable signal
  • Over 105 Channels
  • Catch up services and apps like BBC iPlayer and YouTube
  • Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ
     

£0 a month for the first 3 months

then £29.99 a month

18 month contract
£35 setup fee applies

TV, broadband and phone for just £57 a month.

TV, broadband and phone

Bigger
bundle

  • Over 210 channels including BT Sport 4K Ultra HD
  • Average broadband download speeds of 108Mbps
  • Inclusive weekend calls


£0 a month for the first 3 months

then £49 a month

18 month contract
£35 setup fee applies

More info

TV, broadband and phone

Bigger bundle

  • Average broadband download speeds of 108Mbps
  • Average upload speeds of 10Mbps
  • Intelligent WiFi helps to deliver our most reliable signal
  • Over 210 channels including all the entertainment picks
  • BT Sport in 4K Ultra HD and top Sky channels in HD
  • Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ


£0 a month for the first 3 months

then £49 a month

18 month contract
£35 setup fee applies

The sensational iPhone 11

TV, broadband, phone and mobile

Ultimate Oomph bundle 

  • Over 250 channels including Sky Sports HD and Sky Cinema
  • Average broadband download speeds of 516Mbps
  • Talk more anytime
  • Truly unlimited SIM with unlimited data, mins and texts


£0 a month for the first 3 months

then £79 a month

18 month contract
£35 setup fee applies

More info

TV, broadband, phone and mobile

Ultimate Oomph bundle

  • Average download speeds of 516Mbps
  • Our fastest widely available broadband is 7x faster than BT and Sky’s
  • Intelligent WiFi helps to deliver our most reliable signal
  • Over 250 channels including the Kids Pick, all the Entertainment Picks, Sky Sports HD, Sky Cinema HD and BT Sport 4K
  • Inclusive anytime calls to UK landlines∆ and mobiles, plus 0845/0870 numbersϪ
  • Truly unlimited SIM with never-ending data, mins and texts


£0 a month for the first 3 months

then £79 a month

18 month contract
£35 setup fee applies

Mobile/Desktop only wrapper - from Small breakpoint - to Large breakpoint


Boom!

Your home can get our exclusive offer

Enjoy 3 months free on selected bundles, that’s a saving of up to £237! Be quick, as this offer is only available for a limited time in selected areas.

Heads up! Make sure you stay on this page to get this fantastic offer - it's not available anywhere else on the website.
Ultrafast M100 Fibre Broadband, all for just £27 a month

TV, broadband and phone

Big M100
bundle

  • Over 105 channels
  • Average broadband download speeds of 108Mbps
  • Inclusive weekend calls
     

£0 a month for the first 3 months

then £29.99 a month

18 month contract
£35 setup fee applies

More info

TV, broadband and phone

Big M100
bundle

M100 Fibre Broadband

  • Average download speeds of 108Mbps
  • Average upload speeds of 6Mbps
  • Intelligent WIFI helps to deliver our most reliable signal
  • Over 105 Channels
  • Catch up services and apps like BBC iPlayer and YouTube
  • Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ
     

£0 a month for the first 3 months

then £29.99 a month

18 month contract
£35 setup fee applies

TV, broadband and phone for just £57 a month.

TV, broadband and phone

Bigger
bundle

  • Over 210 channels including BT Sport 4K Ultra HD
  • Average broadband download speeds of 108Mbps
  • Inclusive weekend calls


£0 a month for the first 3 months

then £49 a month

18 month contract
£35 setup fee applies

More info

TV, broadband and phone

Bigger bundle

  • Average broadband download speeds of 108Mbps
  • Average upload speeds of 10Mbps
  • Intelligent WiFi helps to deliver our most reliable signal
  • Over 210 channels including all the entertainment picks
  • BT Sport in 4K Ultra HD and top Sky channels in HD
  • Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ


£0 a month for the first 3 months

then £49 a month

18 month contract
£35 setup fee applies

The sensational iPhone 11

TV, broadband, phone and mobile

Ultimate Oomph bundle 

  • Over 250 channels including Sky Sports HD and Sky Cinema
  • Average broadband download speeds of 516Mbps
  • Talk more anytime
  • Truly unlimited SIM with unlimited data, mins and texts


£0 a month for the first 3 months

then £79 a month

18 month contract
£35 setup fee applies

More info

TV, broadband, phone and mobile

Ultimate Oomph bundle 

  • Average download speeds of 516Mbps
  • Our fastest widely available broadband is 7x faster than BT and Sky’s
  • Intelligent WiFi helps to deliver our most reliable signal
  • Over 250 channels including the Kids Pick, all the Entertainment Picks, Sky Sports HD, Sky Cinema HD and BT Sport 4K
  • Inclusive anytime calls to UK landlines∆ and mobiles, plus 0845/0870 numbersϪ
  • Truly unlimited SIM with never-ending data, mins and texts


£0 a month for the first 3 months

then £79 a month

18 month contract
£35 setup fee applies

Mobile/Desktop only wrapper - from Large breakpoint - to No limit breakpoint
Boom! Your home can get our exclusive offer


Boom!

Your home can get our exclusive offer

Enjoy 3 months free on selected bundles, that’s a saving of up to £237!
Be quick, as this offer is only available for a limited time in selected areas.

Heads up! Make sure you stay on this page to get this fantastic offer - it's not available anywhere else on the website.
TV broadband and phone

TV, broadband and phone

Big bundle
 

Broadband

M100 Fibre Broadband

  • Average download speeds of 108Mbps
  • Average upload speeds of 6Mbps
  • Unlimited downloads, unlimited fun
  • Intelligent WIFI helps to deliver our most reliable signal

TV

Mixit TV

  • Over 105 Channels
  • Catch up services and apps like BBC iPlayer and YouTube
  • Watch Netflix on TV (subscription required)
  • Pause, rewind and record with ease on our Virgin TV V6 box

 

Phone

Talk Weekends

  • Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ

 

£0 a month for the first 3 months

Then £29.99 a month

18 month contract
£35 setup fee applies

TV broadband and phone

TV, broadband and phone

Bigger bundle
 

Broadband

M100 Fibre Broadband

  • Average broadband download speeds of 108Mbps
  • Average upload speeds of 10Mbps
  • Helps keep the whole household entertained
  • Intelligent WiFi helps to deliver our most reliable signal

TV

Maxit TV

  • Over 210 channels including all the entertainment picks
  • BT Sport in 4K Ultra HD and top Sky channels in HD
  • Pause, rewind and record with ease on our Virgin TV V6 box

 

Phone

Talk Weekends

  • Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ

 

£0 a month for the first 3 months

Then £49 a month

18 month contract
£35 setup fee applies

TV broadband and phone

TV, broadband, phone and mobile

Ultimate Oomph bundle

Broadband

M500 Fibre Broadband

  • Our fastest widely available broadband is 7x faster than BT and Sky’s
  • Intelligent WiFi helps to deliver our most reliable signal
  • Exclusive upgrade to M600 coming soon – only with this bundle

TV

Maxit TV + Sky Sports HD + Sky Cinema HD + Kids Pick

  • Over 250 channels including the Kids Pick and all the Entertainment Picks
  • Sky Sports HD, Sky Cinema HD and BT Sport 4K
  • Pause, rewind and record in different rooms with two Virgin TV V6 boxes

Phone

Talk More Anytime

  • Inclusive anytime calls to UK landlines∆ and mobiles, plus 0845/0870 numbersϪ

Truly unlimited SIM

  • Never-ending data, mins and texts
  • Faster speeds on average than Vodafone, O2, Sky and Three
  • Roam like home in 43 destinations

 

£0 a month for the first 3 months

Then £79 a month

18 month contract
£35 setup fee applies

     

 

Check out the channels you'll enjoy

Choose a TV category and compare TV bundles


 Get all this and more

Virgin TV
V6 box

Our smallest, smartest, fastest box. It’s 4K-ready for Ultra HD viewing on apps like YouTube, Netflix and BBC iPlayer.

Easy installation options

Depending on your home, do it yourself with QuickStart or put your feet up and let one of our technicians get to work.

Personalisation options

Fancy faster broadband, more channels or home phone extras? Just tailor your bundle as you check out.

New Intelligent WiFi

Our Intelligent WiFi helps to deliver our most reliable signal by adapting to how many devices and people are online, and where you are in your home.


Get more done online, faster

At Virgin Media we use DOCSIS® 3 technology and a unique thicker insulated cable that runs from the cabinet to your home and retains the speed regardless of the distance.

This means you can get the most out of our awesome fast downstream speeds no matter how far you are from our cabinet and more people in the household can share the connection to do everything they love. Perfect for families who do more, watch more, and have more fun.

Our fastest widely available speeds are seven times* faster than BT and Sky.

 

*Seven times faster: Based on fastest widely available advertised average download speeds (average speed 516Mbps vs average speed 67Mbps for BT Superfast Fibre 2 Unlimited and 59Mbps for Sky Fibre Max).


 


 

FAQs

Yes, we’ll even get in touch with your current landline provider to make the switch as smooth as possible.

Hopefully everything goes smoothly, but if we can’t switch you over on the day we’ve told you, you may be entitled to compensation if it’s delayed beyond one working day.

For further information please see our Automatic Compensation Scheme.

To be entitled to compensation, there are some criteria you’ll need to meet:

• You’ll have to tell us within 30 days once you’ve switched successfully

• You’ll have to be switching to Virgin Media from another provider

• You’re not at fault for the delay in the switch

• Your current provider hasn’t unduly delayed the switch

If these criteria are met, we’ll:

• Pay you as a one-off credit

• Aim to pay successful claims within two working days

You’ll get a credit on your next bill. We’ll work out the amount by taking your monthly airtime plan cost, dividing it by the number of days in a month then multiplying by the number of days the switch is delayed. (Minimum credit is £3.)

For more information on compensation click here

 

Yes, we don’t want them to keep billing you! Once you have an install date from us, give your old provider a quick call to let them know you want to cancel your services. Most ask for 14 to 31 days’ notice, so we should be able to get you connected before your old services are switched off.

 

We do indeed! Because we own our entire network - unlike a lot of other providers - we're able to have all your services up and running on the same day. 

How long does the installation take?

Generally speaking, we ask you to allow around two hours, but in most cases we get it done much sooner.

Do I have to sign for the equipment?

Yes, but if you’re not available, someone aged 18 or over can instead. 

What if I have trouble with QuickStart self-installation?

We have a dedicated team to troubleshoot and guide you through each step of the set-up. If it’s not successful we will send an engineer out to you as soon as possible, free of charge.

Will you have to dig up my garden or driveway?

It depends on your property. If Virgin Media services have been installed previously, it is likely that we won’t have to. If not, we may need to do a small amount of digging in order to bring our network to you.

If you are unsure, we can arrange a pre-install engineer visit to have a look and discuss the process in advance.

My driveway has shared access, does this matter?

Yes, we will need you to provide us with some of your neighbours’ details (name, address, telephone number and email address) so we can get permission from them in the event that we need to do some digging.

Will you have to drill through the walls of my property?

If Virgin Media services haven’t been installed in the property before, we may have to do small amounts of drilling in order to feed our cable into the building. If you are unsure, we can arrange a pre-install engineer visit to take a look and discuss this with you in advance.

Do I need a satellite dish on the property?

No, all our services come down our special cable, which means your TV doesn’t get disrupted by bad weather.

I’ve had Virgin before but the cable has been cut, is that a problem?

Not at all – it just means you won’t be able to use our QuickStart self-install service. We’ll arrange for one of our engineers to come and set everything up for you instead.

How big will the box be?

Depending on the bundle you’ve chosen, your QuickStart pack can weigh up to 4.17kg and be up to 195mm x 220mm x 380mm – that’s slightly larger than a shoebox.

How long do I have to pick up my package from the collection point?

You’ll have 10 calendar days from your chosen collection date to pick up your snazzy QuickStart pack.

What do I need to bring with me to pick up my package?

You’ll need to bring the email and/or SMS message you received that includes your collection code. You will also need to take some form of ID, such as your passport or driver’s license. If someone else is collecting on your behalf, they will need the ID of the person who ordered it.

I’ve chosen home delivery, do I need to sign for my package?

You will need to be in on your chosen delivery date to sign for your Yodel parcel. If no one’s in, we’ll try to deliver it to a neighbour. Or if that doesn’t work, we’ll leave a card for you to get in touch and arrange a more convenient time.

How will I know when my package will be delivered?

On the morning your QuickStart pack is due to be delivered, your Yodel courier will give you an estimated 2-hour delivery slot via email and/or SMS message. Please bear in mind that the delivery window is an estimate and can’t be guaranteed.

How long does the installation take?

Generally speaking, we ask you to allow around two hours, but in most cases we get it done much sooner.

Do I have to sign for the equipment?

Yes, but if you’re not available, someone aged 18 or over can instead. 

What if I have trouble with QuickStart self-installation?

We have a dedicated team to troubleshoot and guide you through each step of the set-up. If it’s not successful we will send an engineer out to you as soon as possible, free of charge.

Will you have to dig up my garden or driveway?

It depends on your property. If Virgin Media services have been installed previously, it is likely that we won’t have to. If not, we may need to do a small amount of digging in order to bring our network to you.

If you are unsure, we can arrange a pre-install engineer visit to have a look and discuss the process in advance.

My driveway has shared access, does this matter?

Yes, we will need you to provide us with some of your neighbours’ details (name, address, telephone number and email address) so we can get permission from them in the event that we need to do some digging.

Will you have to drill through the walls of my property?

If Virgin Media services haven’t been installed in the property before, we may have to do small amounts of drilling in order to feed our cable into the building. If you are unsure, we can arrange a pre-install engineer visit to take a look and discuss this with you in advance.

Do I need a satellite dish on the property?

No, all our services come down our special cable, which means your TV doesn’t get disrupted by bad weather.

I’ve had Virgin before but the cable has been cut, is that a problem?

Not at all – it just means you won’t be able to use our QuickStart self-install service. We’ll arrange for one of our engineers to come and set everything up for you instead.

Unlimited Data Boost
 

Who is eligible for an unlimited data boost?

All Oomph bundle customers who experience a broadband fault resulting in a total loss of connectivity.

How many SIMs are entitled to the data boost?

All SIMs that you have on your Oomph  account are eligible for an unlimited data boost.

How long does my data boost last?

An unlimited data boost lasts for seven days.

If a fault is not fixed in seven days, will I be eligible to receive another unlimited data boost?

Yes. Around 96% of broadband faults are resolved within seven days. But if for any reason a technician hasn’t been able to resolve the issue, an additional boost will be added to the account upon request.
 

Next Day Engineer
 

Who is eligible for a next day engineer?

Anyone with the Ultimate Oomph bundle is eligible for the service.

When do I need to contact Virgin Media to ensure a next day appointment is available?

Call before 7pm Monday to Friday for a next day appointment. If you call on Saturday, the engineer will be booked for the following Monday.

Which time slots are available?

There are two, 8am-12pm or 12pm-4pm.

Am I entitled to compensation if I cannot book a next day engineer?

Occasionally, poor weather or illness may create unavoidable circumstances, so our next day engineer is not part of our automatic compensation scheme. However 99% of the time, an engineer can be with you the next day.

Will I always have an engineer sent out for all faults?

We’ll always try to fix any problems immediately, but if it’s not something we can solve remotely, we’ll send an engineer.

 

© Sky UK Ltd

© Sky UK Limited.

© 2018 Twentieth Century Fox FilmCorporation. All rightsreserved.

UKTV/Laurence Cendrowicz

© 2015 Keshet Broadcasting and Tender Productions