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Broadband and landline deals for pensioners
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The internet is for everyone, and a pensioner you’ve got plenty of options for getting online at a low cost. Here’s everything you need to know about getting great value on our broadband and landline deals for pensioners
By Virgin Media Edit
- Published
- 24 April 2025
Broadband and landline options for pensioners
Whether you use the internet to stay in touch with family, watch TV shows, or browse the web, it’s important to find a package that suits your lifestyle and budget. Our packages for pensioners include broadband with a landline, with a tv, or by itself.
Here’s some of our most popular packages for pensioners looking to get connected:
Don’t need much speed? Our M125 broadband packages offer a no-frills internet package for pensioners who primarily use the internet for essential tasks like email, browsing, and online banking. Featuring download speeds of up to 150 mbps, these packages provide moderate internet speeds at an affordable price, making them an excellent choice for those who are budget-conscious.
Our broadband and landline deals offer bundled packages that include both broadband and landlines. These bundles can be particularly appealing for pensioners who still like to have a home phone and prefer the convenience of having both services from a single provider. When evaluating bundled packages, it's essential to consider factors such as call quality, included features (e.g., voicemail, call waiting), and any additional costs such as line rental fees.
If you love a bit of telly, our broadband and tv deals are a great way to get all the channels you love and our superfast internet in a single package. From BBC dramas and comedies on ITV to your streaming favorites on Netflix and Sky sports, our TV package a custom made to fit your needs, so you’ve always got something good to watch.
Want the best of both worlds? Our broadband, tv and phone packages come with our superfast broadband, Mega TV box and home phones together in a single package. Check out all of our broadband packages and add a landline to any order at checkout for an all-in-one inclusive package for your home.
If you’re receiving Pension Credit, you’re entitled to our social tariff broadband, which offers discounted broadband for pensioners starting at £12.50 a month. These packages are designed for low income households, allowing you to cut costs while still having access the internet in your home.
The broadband speeds you’ll get with be slower than out usual packages but still enough for everyday online activities like browsing, streaming and working from home. All our social tariff options are on a 30-day rolling contract too, so you can cancel anytime you like with no exit fees. Check out all of our social tariff options and start a live chat to see if you’re eligible.
Getting great value on broadband as a pensioner
Since many pensioners live on a fixed income, it’s important to choose a package that doesn’t cost more than you need to pay. To get the best value on broadband as a pensioner, consider what you need your broadband for.
If you only use the internet for simple tasks like browsing websites, checking emails, and reading the news, then a basic broadband package with a lower speed will be enough. These packages are usually more affordable and still provide a reliable connection for everyday use, and some options even have special social tariffs for pensioners receiving Pension Credit.
Still, if you enjoy video calls with family and friends or streaming TV shows and movies, you may need a slightly faster connection to get keep everything running smoothly. A mid-range broadband package with 250 mbps or more will give you a smoother experience when using apps like Zoom, Skype, or Netflix.
What to consider when choosing a broadband deal as a pensioner?
Choosing a broadband deal as a pensioner can feel overwhelming, but it doesn’t have to be. Whether you want to stay connected with family, browse the web, or watch TV online, here are a few important things to consider before making a decision:
1. Cost
One of the first things to think about is cost. Many pensioners are on a fixed income, so finding a budget-friendly deal is important to help keep costs down. We’ve got low-cost broadband and special social tariffs for pensioners if you receive Pension Credit, so It’s always a good idea to check if you qualify for our offers to help lower your monthly bill.
2. Internet speed
Think about how you use the internet. If you only use the internet for checking emails, browsing the web, or making the occasional video call, you don’t need the fastest broadband available. One of our cheaper packages with a lower speed will work just fine. However, if you enjoy streaming TV shows, watching videos, or using multiple devices at the same time, you might need a faster connection. If you’re unsure what you need, check out all of our broadband deals to see all of our speeds and find a package that works for you.
3. Contract length and flexibility
Another important factor you might want to consider if you’re a pensioner is contract length and flexibility. Most broadband deals require long-term contracts, which may not be ideal if your needs change in the future. If you don’t want to the commitment, we’ve got a range of no-contract broadband deals with 30-day rolling contracts so you won’t be tied to contract and can switch packages whenever you like.
4. Customer Support
Reliable customer service is essential if you’re a pensioner, especially if you think you might need help with setting up your broadband connection. At Virgin Media, we offer phone support so you can speak to someone directly and always have our engineers at hand to help with installation if you need it. We’ve also got extra help for older customers, such as our easy-to-follow broadband setup guide and range of online help articles on our website.
5. Bundling broadband with a landline
Like many pensioners, if you still use a landline to keep in touch with family and friends, you might want a broadband package that includes free or discounted calls on your home phone. If you’re more interested in TV, we also offer broadband and TV bundles, which could save you money if you enjoy watching television.
What’s the best broadband package for pensioners?
Like with any household, the best broadband package for pensioners depends on how you use the internet whether you want a landline or TV included. If you mainly browse websites, send emails, and occasionally use video calls, a basic and affordable broadband package will be enough. These packages are more affordable and offer plenty of speed for everyday tasks.
If you enjoy streaming TV shows, watching videos on YouTube, or video chatting with family and friends, you might want a package with a faster connection. A mid-range broadband plan with speeds around 100 Mbps or more will make all the difference, especially if you have more than one person using the internet at the same time.
Once you’ve found the best speed for you, you’ll then need to think about what extra services you might need. Some pensioners still prefer using a home phone, so a broadband package that includes a landline with free or discounted calls could be useful. And if you still enjoy watching TV, a bundle that includes broadband and TV services might save you money in the long run.
Next Steps
At Virgin Media, we understand that the elderly have different needs than our other customers. Whether you're looking for a basic broadband plan, a bundled package with phone services, or special discounts for pensioners, there are plenty of options at Virgin Media available to suit your needs.
Whatever package you choose, take your time to compare our broadband deals, and don’t be afraid to get in touch about discounted tariffs or flexible options that could make your broadband more affordable.
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