Where to put your Virgin Media Hub: Find the best spot for our WiFi Hub

You know that one friend who swears their WiFi is terrible, and then you find out their Hub lives in a suitcase, that’s locked in a safe that’s sat next to the microwave. Firstly, are they ok? Secondly, it’s time to talk about where you place our Hub.

Because while our Hubs are built to handle a lot – streaming, gaming, entire households of connected devices – even the cleverest bit of kit needs a fighting chance to do its job properly. If your internet feels slower than your motivation to do anything on a rainy Sunday afternoon, the culprit might just be… your interior design choices.

But we’re not talking about the colour of your sofa cushions being so loud they interfere with the frequency (we love a pop of colour). Sometimes your WiFi doesn’t need service and repairs, it just needs relocating.

So, before you declare war on your connection, take five minutes to check if our Hub’s in the right place. We promise: no screwdriver, no engineering degree, just a few easy fixes that make a big difference. Here’s our guide to position our WiFi Hub.

The Hub wants attention. Think of it as the golden retriever of gadgets or a friend who keeps you waiting at the bar while they film their “fit check” explaining why their outfit needed “a fun trilby” – happiest when front and centre.

If you’ve hidden it behind the TV, under the sofa or sandwiched between your “we’ll read these one day” stack of magazines, it’s quietly sulking and refusing to perform.

So, set it free. Give it space. Let those WiFi waves strut their stuff. Open, airy and central is the name of the game. Basically, if it looks like somewhere a minimalist influencer would film a morning routine, that’s where the Hub wants to be.

Households are chaos. Whether you’re in a 2.4 situation, you’re staying in a house share with randoms, or you find yourself living with a cat (to be clear, you’re staying there at the cat’s discretion, not the other way round), we all try our best to manage the disarray.

When it comes to WiFi, it has a very specific chaos enemy. Interference. Put it next to your TV, a set of speakers, a baby monitor, cordless phones, or your microwave, and you’re basically asking it to play “guess the frequency” while it’s trying to do its job.

Give it a little space from other electronics. Think of it like a pal who is great company, just not when surrounded by loud people shouting over each other in a bar.

Your WiFi signal doesn’t love carpets. We don’t mean that WiFi signals are fancy beasts who prefers reclaimed and restored original wooden flooring. Nor do they have any explicitly held belief about shade, colour, style or material. Even pubs with famously jazzy carpets, the WiFi there still has no opinion.

Instead, if our Hub’s on the floor, it’s working overtime to reach your phone on the sofa.

So, as the Florence and the Machine song goes, “Raise it up, raise it up.” Think about placing it on a shelf or sideboard with its lights facing into the room, and suddenly you’ve got coverage that feels effortless.

If your home’s got multiple floors, try positioning it on the middle one. That way, your signal’s got the best chance of reaching everywhere, from your WFH nook to the kitchen snack zone. Or to quote another Florence song: “The dog days are over.” Indeed.

Just don’t go overboard and stick it on top of a wardrobe like it’s auditioning for a spy film. Balanced and central wins every time.

Every superhero has a weakness. Superman has kryptonite. Batman’s got deep-rooted family trauma. Your WiFi’s got… metal, mirrors and fish tanks (yes, really).

Those shiny, reflective surfaces and water-filled décor pieces? They bounce your signal around like it’s in a pinball machine. So, if your Hub’s facing off with your fridge or your ornamental aquarium, it’s already lost.

In short, when it comes to our Hub, it’s less feng shui, more function over fashion.

Our WiFi Pods are the Hub’s little helpers. But they can’t perform miracles if they’re shoved into the WiFi equivalent of the Bermuda Triangle. Or Chelsea’s “bomb squad”.

Don’t put them in a total dead zone. They need a decent connection to pass it along. Think of it like a WiFi relay race: the Pod can’t run if it’s nowhere near the baton.

One per floor is usually golden. Bonus points if they’re not hidden behind a chest of drawers or under a pile of washing earmarked for the machine.

Moving our Hub takes less time than making a cuppa, is more useful than doom-scrolling and might just save you from buffering-induced meltdowns.

Now we’re in autumn, where it’s all about cosy movie nights, weekend lie-ins and pretending to “work from home” while being trapped in a YouTube rabbit hole about air fryers, nothing kills the vibe quicker than a spinning loading circle.

So, go on and give your Hub the home it deserves. Let it shine. Let it thrive. And like you to your parents every time you get good news, let it finally prove it’s not the problem.

We’ve got speeds for every household. Take a look at our superfast fibre broadband deals, learn more about our superfast WiFi Guarantee or discover more about operating our intelligent WiFi Pods for existing customers.