Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 20Mbps in every room or get £100 bill credit. That’s the fastest WiFi guarantee of any major provider.

It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. You can also add WiFi Max to our M50 to M500 Fibre Broadband packs (without Volt) for £8 a month with your first WiFi Pod provided automatically.

Whether you’re upstairs or downstairs, our WiFi Pods adapt to how and when you WiFi, and automatically tackle issues before you need to. With our free Virgin Media Connect app, you can check your speeds to see if you need a WiFi Pod, keep track of all your connected devices and loads more. To find out more about the Connect app and to download, click here.

Why walk when you can ride? Watch our latest film introducing our WiFi guarantee, demonstrating our commitment to delivering superior connectivity, reliability and speed. Then read to learn more about the benefits.

Top of the pods

WiFi Max comes with up to three signal-boosting WiFi Pods (if needed), which use advanced mesh WiFi tech to create an extended WiFi network that covers even the hard-to-reach spots. These genius little gadgets can help give you even more reliable browsing, gaming and show-streaming power, right where you need it. Just plug in to play on.

Stay connected with problem-sorting Intelligent WiFi

Thanks to Intelligent WiFi technology, our Hub and Pods learn how, where and when you use your WiFi. So, you can relax while your WiFi network automatically looks after itself – and solves many common issues before you even notice. Perfect when you pile on the gadgets. Even nicer when Nan’s videocalling.

Manage devices and check your WiFi speeds with our Connect app

Grab our free Virgin Media Connect app for your compatible mobile or tablet. It makes WiFi-ing much simpler and puts you in control. You can check WiFi speeds to your Hub and devices, manage all your WiFi Pods, tackle common WiFi hiccups, get expert help and loads more, all in one place. You can even use it to order your first WiFi Pod if the app shows you need one. If you need a second or third WiFi Pod, log in to My Virgin Media via the website or app and get in touch, or contact us using one of our accessible contact options including text relay and video relay here.

Want to learn more?

To find out more about our fast WiFi guarantee, click here.