Virgin Media internet matters

Internet Matters and Virgin Media

Virgin Media supports Internet Matters, a not-for-profit organisation working with online safety experts to bring you all the information you need to keep your children safe online.

Stop Speak Support

Digital Resilience

Just like learning to ride a bike or cross the road, kids need to learn how to navigate the ever-changing digital world safely and with confidence.

Internet Matters have put together a series of videos designed to give parents the advice they need to help their little ones understand when they're at risk online and how and where to get help. Each video is tailored towards a certain age group, so whether you've got a 6 year old or a teenager, there's plenty of helpful tips aimed at building up their digital resilience.


Get set up safe

Kids today are surrounded by fabulous technology, with the whole world at their fingertips. But there are some things online that aren't appropriate for little people to see or do. With parental controls, you can set up filters or blocks to help protect your children when they’re online.

Get your kids' gadgets set up safely with Internet Matters' handy step-by-step controls and privacy guides, and give your child the power to create, connect, and share safely online.

Setup Safe

Key internet safety issues

The links below lead to information and advice on how to talk to your child, recommended expert resources and practical advice on the positive actions you can take.



Many parents won’t be aware of how difficult this issue can be for children, but cyberbullying is one of the most far-reaching issues facing young people today.


Online Grooming

Online grooming of children by strangers can aim to take advantage of a child’s naivety and inability to protect themselves from danger.


Online Reputation

A child’s online reputation can be affected by what they publish and post online. This can stay with them for life.




Online radicalisation is an increasing concern for parents in the digital age as children can be introduced to ideas that you as parents may not want then to know about.



Inappropriate Content

Pornographic, violent, gambling and ideological content can be inappropriate for children that are still in their formative years.



Online Pornography

Online pornography and sexualised imagery is easily accessible on the internet, and children can innocently stumble across it without meaning to.


Privacy and Identity Theft

A child's identity can be stolen just like an adult's can, so it's important to ensure your child understands the importance of personal data privacy.



Children can use the internet to educate themselves about self-harm and connect with pro-self-harm communities.



What is digital resilience?


Our internet security toolbox

Web Safe

Protect your home broadband network

Help protect your home broadband network with our complete help and security suite, including Child Safe and Virus Safe. Available to all our Virgin Media broadband customers at no extra cost.

F-Secure SAFE and KEY

The online anywhere security solution

Install SAFE® on your devices for improved online protection, and register for KEY® to help securely store your passwords, PIN codes and other private credentials. All powered by the experts at F-Secure.