Virgin Media internet matters

Internet Matters and Virgin Media

Virgin Media supports Internet Matters, a not-for-profit organisation working with online safety experts to bring you all the information you need to keep your children safe online.

Stop, Speak, Support

Stop, Speak, Support is a new code of conduct that offers simple steps to help tackle cyberbullying. It was created by The Royal Foundation’s Cyberbullying Taskforce, a group of industry, charity leaders and young people working together to help make the internet a safer place.

Visit Internet Matters to learn how you can encourage your child to use the code to take positive actions online and inspire others to do the same.

Key internet safety issues

The links below lead to information and advice on how to talk to your child, recommended expert resources and practical advice on the positive actions you can take.



Many parents won’t be aware of how difficult this issue can be for children, but cyberbullying is one of the most far-reaching issues facing young people today.


Online Grooming

Online grooming of children by strangers can aim to take advantage of a child’s naivety and inability to protect themselves from danger.


Online Reputation

A child’s online reputation can be affected by what they publish and post online. This can stay with them for life.




Online radicalisation is an increasing concern for parents in the digital age as children can be introduced to ideas that you as parents may not want then to know about.



Inappropriate Content

Pornographic, violent, gambling and ideological content can be inappropriate for children that are still in their formative years.



Online Pornography

Online pornography and sexualised imagery is easily accessible on the internet, and children can innocently stumble across it without meaning to.


Privacy and Identity Theft

A child's identity can be stolen just like an adult's can, so it's important to ensure your child understands the importance of personal data privacy.



Children can use the internet to educate themselves about self-harm and connect with pro-self-harm communities.



Being a good digital citizen


Our internet security toolbox

Web Safe

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Help protect your home broadband network with our complete help and security suite, including Child Safe and Virus Safe. Available to all our Virgin Media broadband customers at no extra cost.

F-Secure SAFE and KEY

The online anywhere security solution

Install SAFE® on your devices for improved online protection, and register for KEY® to help securely store your passwords, PIN codes and other private credentials. All powered by the experts at F-Secure.